Project Manager - US Remote
Company Overview
At Motorola Solutions , we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
At Motorola Solutions , we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems, public safety software, and mobile video with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of these mission critical systems for Government & Public Safety customers.
Job Description
The Project Manager (PM) is responsible for the implementation of APX Next/N70 Radios & Smart Applications and our Command Central software suite, bridging the gap between field-captured evidence and our cutting-edge Assist AI platforms. You will act and be recognized as the leader / focal point for all aspects of assigned project(s). Responsible for delivering the contractual scope, on schedule and within budget, while maintaining customer satisfaction.
Must be able to utilize PM tools to analyze complex issues and develop resolutions for any issues related to assigned project(s). The PM is responsible for allocating all necessary resources to meet project objectives, corporate financial, and customer satisfaction goals. The project manager is responsible for direct communication to customer’s organization and relevant senior stakeholders internally by conducting project reviews throughout the life of the project.
Key Responsibilities:
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End-to-End Deployment Leadership: Manage projects from initial order receipt and investigation through to final completion. This includes utilizing Airtable to build and maintain comprehensive deployment plans.
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Order Validation & Strategic Coordination:Collaborate closely with Motorola Sales Representatives to review incoming orders, validate accuracy, and provide recommendations to correct discrepancies prior to deployment.
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Technical Integration:Review and validate radio code plugs to ensure they are correctly configured for smart applications, and coordinate with specific internal technical teams to successfully onboard these applications.
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Cross-Functional Issue Resolution:Act as the primary technical liaison, applying out-of-the-box thinking to quickly identifying the correct internal resources to resolve customer roadblocks.
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Process Excellence: Utilize established project management methodologies (including Six Sigma) to maximize efficiency, closely monitor project performance, and ensure all milestones meet accepted quality and financial targets.
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Team Motivation: Foster a high-performance environment, keeping the team motivated and focused on delivery objectives.
Preferred Skills:
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Strong presentation and negotiating skills with the ability to bridge the gap between technical teams, sales, and the customer.
- PMP highly desired.
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Mobile video technology to include required wireless/LTE infrastructure, policy/procedures for retention/redaction/chain of custody, evidence management software and workflow a plus.
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Self motivated team player able to work effectively with general guidance toward objectives.
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Proficiency in Airtable, alongside Microsoft Office (Word, Excel, PowerPoint). Familiarity with radio code plugs is a strong plus.
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Critical Thinking & Problem Solving:Must