Project Manager

About the role: We’re looking for a proactive and detail-oriented Project Manager to help with administrative tasks, support all internal business streams, and work directly with our client partners. This role is ideal for someone who thrives in a fast-paced, dynamic environment and has a strong passion for both organization and client satisfaction. About us: BM Digital is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including: - A creator marketplace managing over 80,000 influencer partnerships monthly - An AI-powered platform to streamline discovery, outreach, and whitelisting - Proven playbooks in influencer marketing, paid media, performance creative, and CRO We’re trusted by 100+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 70+ growth operators, analysts, and creatives manages over $200M in annual media spend and drives meaningful bottom-line impact for our partners. BM Digital is not just an agency. We’re a scalable growth platform with a strong performance guarantee, a track record of results, and a culture built for A-players. Responsibilities: - Manage day-to-day administrative tasks such as scheduling meetings, organizing files, and preparing reports for management. - Oversee internal project management tools to ensure tasks and deliverables are on track. - Assist in onboarding new clients, ensuring that contracts and statements of work (SOWs) are processed promptly. - Prepare and organize documents, decks, and presentations for internal and client-facing meetings. - Coordinate multiple projects across different business streams, ensuring alignment with timelines, budgets, and KPIs. - Manage project timelines, workflows, and resources to deliver campaigns on time. - Communicate project progress and updates to internal teams and external clients regularly. - Identify potential risks and proactively work with teams to mitigate them. - Serve as a key point of contact for clients to provide status updates and assist with day-to-day inquiries. - Collaborate closely with client partners to understand their needs and ensure the timely delivery of services. - Ensure client satisfaction by responding to questions, concerns, and requests in a timely and professional manner. - Gather client feedback to continuously improve service delivery and campaign outcomes. - Act as a liaison between various departments including creative, strategy, and performance teams to ensure seamless project execution. - Support the account management team in maintaining strong relationships with clients and helping deliver high-quality marketing campaigns. - Participate in team meetings to align on project goals, milestones, and responsibilities. - Help track and measure key performance indicators (KPIs) for both client campaigns and internal operations. - Assist in preparing performance reports and analytics to share with clients. - Organize and maintain accurate records for all projects, including client information, timelines, and deliverables. Ideal candidate profile - 2-5 years of project management experience, preferably in a marketing or agency environment. - Exceptional attention to detail, with the ability to manage multiple projects simultaneously. - Excellent verbal and written communication skills; able to work effectively with clients and cross-functional teams. - Proficient in project management software (e.g., Asana, Monday.com) and G-Suite. - Ability to work efficiently under tight deadlines while maintaining a high level of accuracy and professionalism. - A proactive mindset with the ability to anticipate needs and offer creative solutions. - Demonstrated experience in client-facing roles, with a passion for delivering exceptional service. Compensation: The compensation range is $900-$1,500 USD a month. This role is a contracted role, candidates sh