Project Engineer

🏢 Isuzu Motors South Africa · all Isuzu Motors South Africa jobs

📍 South Africa

📅 Posted 2026-07-22 · via Himalayas

🏷 Technical-Support-Engineer,IT-Support,Technical-Support,Help-Desk-Support,IT-Customer-Support,Project-Engineer,Project-Engineering

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About the Technical Support EngineerPosition

We are looking for a bright Technical Support Engineer to provide enterprise-level technical support to our customers. This technician will give support via phone, web, email, chat and other channels as required. A background in engineering or IT support is a must.

Technical Support Engineer Responsibilities

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Take ownership of customer issues reported and see problems through to resolution

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Study, diagnose, troubleshoot and recognize solutions to solve customer issues

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Follow standard methods for proper escalation of unsolved issues to the appropriate internal teams

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Provide timely and detailed feedback to customers

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Ensure proper recording and closure of all issues

- Prepare accurate and timely reports

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Document knowledge in the form of knowledge base tech notes and articles

Technical Support Engineer Requirements

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BS degree in Information Technology, Computer Science or equivalent

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Proven working experience in enterprise technical support, IT support or as a technical engineer

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Basic knowledge of Unix/Linux systems, utilities, and scripting

- Great problem-solving skills

- Great client-facing skills

- Outstanding written and verbal communication skills

Originally posted on Himalayas

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