Program Manager, Supplier Data & Integration

IBT Industrial Solutions is searching for engaging professionals passionate about delivering high-caliber service to our customers. We offer a rich culture fueled by highly-experienced, technically savvy individuals at the top of their field. As an employer, we recognize and reward our team with a comprehensive benefits program, flexibility through generous time off policies, and career growth opportunities.
POSITION SUMMARY:

The Program Manager, Supplier Data & Integration leads the team and workflows responsible for supplier data, pricing, item setup, and supplier integrations across the ERP, eCommerce, and internal systems. This hands-on role owns operational execution, data governance, process improvement, and cross-functional coordination to improve data quality, reduce manual work, and support scalable supplier integration processes. This is a remote position that requires occasional travel to our Corporate Headquarters in Merriam, KS for in-person collaboration, training, and special projects.
KEY RESPONSIBILITIES:
Supplier Data & Pricing Operations

- Manage supplier onboarding into standardized data, pricing, purchase order, and content workflows.

- Communicate supplier data standards and ensure compliance.

- Own the scheduling, validation, and accuracy of supplier price file updates.

- Partner with Procurement to align pricing updates with sourcing strategies and timelines.

- Work with the Supplier Integration Engineer on data ingestion, mapping, testing, and exception resolution across the supplier data lifecycle.

- Coordinate testing and onboarding of order-related data feeds.

- Monitor data accuracy and escalate recurring issues impacting Procurement, Operations, or customer experience.

Product Data Governance & Item Operations

- Own product data standards, including attributes, taxonomy, validation rules, and documentation.

- Oversee item creation and item maintenance workflows to ensure accuracy, consistency, and timeliness.

- Ensure product data is aligned across suppliers, ERP, and eCommerce platforms.

- Maintain SOPs and data governance guidelines.

Program & Process Management

- Own end-to-end supplier data workflows from intake through system availability.

- Identify opportunities to improve data quality, streamline processes, and reduce manual work.

- Track and report KPIs such as onboarding cycle time, pricing accuracy, data completeness, and workflow performance.

- Coordinate priorities across Procurement, eCommerce, Marketing, and IT.

Team Leadership & Collaboration

- Manage and support a small specialized team, including the Supplier Integration Engineer, Item Creation Specialist, and eCommerce Content Manager.

- Set clear priorities, expectations, and accountability aligned with business needs.

- Provide coaching, feedback, and development support.

- Partner with Procurement leadership, eCommerce and Marketing, and IT on system configuration, automation, and integration support.

- Communicate risks, dependencies, progress, and decisions clearly to stakeholders.

QUALIFICATIONS:
Preferred Experience

- 3–5+ years of experience in supplier operations, product data management, supply chain operations, business analysis, or a related field.

- Experience working with large, structured product data, including attributes, taxonomy, pricing files, and validation rules.

- Strong understanding of ERP systems, PIM tools, automated data ingestion, or supplier integration processes including configuration and more technical functionality.

- Strong process documentation, workflow improvement, and cross-functional project management skills.

- Ability to manage multiple priorities in a complex, fast-moving environment.

- Experience working with technical teams using SQL, XML, JSON, EDI, APIs, or similar data formats.

- Familiarity with eCommerce content, product enrichment, or SEO-supporting data.

Behavioral Competencies

- Highly organized and process-driven.

- Strong ownership