Program Manager Channel - Vonage

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About MarketStar :

In everything we do, we believe in creatinggrowth,for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, andsupportthem through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar 'saccomplishments. We are proud of our award-winning workplace culture and to be nameda top employerin our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team andcan’twait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team. 
About the Program Manager

MarketStar has an opening for a Program Manager who will be responsible for leading a sales and account management program focused on channel partner growth, distributor engagement, and VoIP/communications technology sales. This role will have direct responsibility for managing and enabling a team that supports partner-led revenue growth, account development, pipeline progression, and client sales objectives.

The Program Manager will be expected to drive profitable growth, ensure achievement of revenue goals, and help build scalable operating rhythms across internal teams, client stakeholders, distributors, resellers, and value-added reseller partners. This role is ideal for a leader with experience in B2B sales, channel sales motions, telecommunications, VoIP, UCaaS, SaaS, or related technology solutions.

Location - US Remote
What Will You Do?

- Maintain leadership, program effectiveness, and team productivity through consistent coaching, performance management, and sales enablement.

- Protect and grow existing business by proactively driving team performance, sales strategies, and partner engagement plans.

- Lead a channel-focused sales program supporting distributors, value-added resellers, technology partners, and partner account teams.

- Develop and execute strategies that improve partner activation, pipeline creation, account mapping, opportunity progression, and revenue attainment.

- Ensure the team achieves client sales targets on a weekly, monthly, quarterly, and annual basis.

- Partner with client stakeholders to align on program priorities, KPI expectations, sales plays, enablement needs, and performance improvement plans.

- Identify market trends, channel best practices, partner ecosystem opportunities, and operational efficiencies to optimize program strategy and execution.

- Support sales motions related to VoIP, UCaaS, cloud communications, collaboration tools, telecom services, or related technology solutions.

- Drive adoption of sales process discipline, including account planning, partner segmentation, lead follow-up, pipeline hygiene, forecasting, and performance reporting.

- Oversee administration of MarketStar programs, policies, procedures, and practices.

- Use Salesforce.com and analytics reporting to manage quality, productivity, pipeline performance, partner activity, and success against client goals.

- Translate client expectations into clear team priorities, coaching plans, reporting cadences, and operational actions.

- Build strong working relationships across internal operations, recruiting, training, reporting, client success, and