Product Manager

About the Role

We are looking for an experienced AI Product Manager who is passionate about building intelligent products customers love. You will join a dynamic, fast-paced environment and work with cross-functional teams — engineering, data science, design, and go-to-market — to design, build, and launch AI-powered products that deliver our company's vision and strategy. This role sits at the intersection of applied AI/ML, customer outcomes, and business strategy: you'll define what we build, why we build it, and how we measure success in a rapidly evolving AI landscape.
What You Will Be Doing

- Own the AI product roadmap — including LLM-powered features, predictive models, agentic workflows, and ML-driven automation — translating customer needs into a prioritized, outcome-driven plan.

- Develop a deep understanding of customer experience, identify product gaps where AI can deliver disproportionate value, and generate new ideas that grow market share, improve customer experience, and drive growth.

- Partner closely with data scientists, ML engineers, and software engineers to scope models, evaluate tradeoffs between accuracy, latency, cost, and UX, and ship with quick time-to-market and optimal resources.

- Translate product strategy into detailed requirements and prototypes, including user stories, MVP scope, acceptance criteria, model evaluation criteria, and KPI frameworks tied to measurable customer outcomes.

- Define and monitor AI feature success metrics — including model performance (precision, recall, accuracy), user adoption, and business impact — through dashboards and regular reporting to executive leadership.

- Conduct structured buy / build / partner analysis for new AI capabilities, including evaluation of foundation model providers, third-party AI vendors, and open-source alternatives.

- Scope and prioritize activities based on business and customer impact, balancing near-term wins with longer-horizon AI investments.

- Drive product launches in collaboration with marketing, PR, executives, and other PM team members — including positioning AI capabilities clearly and avoiding overpromising.

- Evaluate promotional plans to ensure messaging accurately conveys AI capabilities and limitations, and is consistent with the broader product line strategy.

- Act as an AI product evangelist — both internally and externally — to build awareness, understanding, and trust in our AI capabilities.

- Represent the company by visiting customers to solicit feedback on AI features, observe real-world use, and surface opportunities for the next wave of intelligent product capabilities.

Your Qualifications
Required

- BS/MS degree in Computer Science, Engineering, Data Science, or equivalent practical experience.

- 3–5 years of proven product management experience, with at least 1–2 years owning AI/ML-powered product features in a SaaS environment.

- Proven track record of managing all aspects of a successful product throughout its lifecycle — from discovery through launch and iteration.

- Demonstrated ability to develop product and AI strategies and effectively communicate recommendations to executive leadership.

- Solid technical background with hands-on understanding of software development, modern AI/ML technologies (LLMs, embeddings, classical ML), and SaaS architectures.

- Ability to read and interpret ML model outputs, understand evaluation metrics (precision/recall, AUROC, RMSE, F1, eval sets for LLMs), and hold technical teams accountable to model quality.

- Strong written, verbal, presentation, and communication skills — especially the ability to explain AI concepts to non-technical audiences.

- A passion for usability, user empathy, and a knack for simplicity — particularly in designing AI experiences that build user trust.

- Strong problem-solving skills and willingness to roll up your sleeves to get the job done.

- Skilled at working effectively with cross-functional teams in a matrix organizati