Product Manager
8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.
8x8 is seeking a Product Manager to own two of the most consequential domains in our Finance Technology organization: ERP, Billing & Core Finance Platforms and Revenue & Monetization Platforms. This is not a traditional enterprise IT PM role. You will be the product conscience of systems that directly govern how 8x8 prices, bills, recognizes revenue, and closes its books.
You will sit at the intersection of Finance, Engineering, and go-to-market — translating complex monetization requirements into system architecture decisions, driving billing accuracy, and enabling the organization to move faster on pricing changes without sacrificing revenue integrity. You will work closely with the Director of Finance Technology and partner daily with functional leads across ERP, billing, RevRec, and integrations.
What You'll Own
ERP, Billing & Core Finance
Own the product roadmap for 8x8 's billing engine (Logisense), order-to-cash workflows, and ERP systems (Netsuite GL/AP/AR)
Drive billing accuracy initiatives — reduce invoice defect rate, credit memo volume, and billing reruns through structured product improvements
Partner with the Billing/O2C functional specialist and ERP functional analyst to translate Finance requirements into prioritized engineering backlog
Define and track KPIs: invoice defect rate, ERP uptime, days-to-close trend, % automated journal entries, cash application automation
Revenue & Monetization Platforms
Own the product roadmap for pricing architecture, subscription lifecycle logic, and RevRec systems
Drive monetization agility — reduce time to launch new pricing models and enable pricing changes without external consultants
Ensure revenue integrity across the billing-to-RevRec pipeline, targeting zero restatement incidents and minimizing billing-to-RevRec variance
Support tax automation extension and evaluate pricing system requirements for potential M&A integration scenarios
Define and track KPIs: time to launch new pricing models, RevRec restatement incidents, billing-to-RevRec variance rate, post-release defect rate
What We're Looking For
Required Experience
6+ years in product management, with at least 3 years owning enterprise finance systems — ERP, billing engines, or revenue recognition platforms in a SaaS company
Hands-on experience with Netsuite (GL/AP/AR) or equivalent ERP, and a billing engine (Logisense, Zuora, or similar) — able to speak to configuration tradeoffs, not just outcomes
Fluency in order-to-cash and lead-to-cash flows — you can diagram the journey from a quote in Salesforce to a posted journal entry in the ERP without prompting
Working knowledge of ASC 606 and how RevRec system configuration drives compliance — you understand allocation logic, performance obligations, and restatement risk
Track record of driving billing accuracy and close efficiency improvements through system change, not just process workarounds
Experience partnering directly with Finance, Accounting, and Revenue Operations stakeholders — you speak their language and can translate business constraints into engineering requirements
Strongly Preferred
Experience with SFDC CPQ or equivalent quoting/pricing configuration
Familiarity with tax integration systems (Avalara, Vertex) and how configuration changes propagate through billing and ERP
Experience working in a hybrid matrix org model with matrixed engineering resources
Key Competencies
Systems Thinking
Revenue Integrity
Stakeholder Management
Monetization Architecture
Backlog Discipline
ERP Configuration Literacy
M&A Readiness
Data-Driven Prioritization
Cross-functional Influence
The Team You'll Work With
You'll join Finance Technology organization — a lean, high-accountability team of functional domain leads, billing and ERP specialists, and matrixed engineering across a