Product Manager

Job Description: Product Manager Job Description - Pike13 POSITION As a Product Manager at Pike13, you will play an integral part in guiding the development of our products. You will work closely with engineering, design, and business teams to deliver high-quality solutions that meet customer needs and drive business growth. You will assist in leading the product lifecycle from concept through launch and iteration, using your technical expertise to ensure our products are scalable, efficient, and meet market demands. Your balanced technical and customer knowledge will influence our continued success in supporting and evolving our product suite. ABOUT PIKE13 Pike13 provides scheduling and business management software solutions aimed at enhancing the success of fitness, education, and activity-based businesses through technology. At Pike13, we believe in the transformative power of technology to drive positive change, and it is our mission to create innovative, user-friendly products that bring people together, foster collaboration, and promote a sense of belonging. Our customer-centric approach drives us as a company to not only deliver outstanding products but also build collaborative, lasting relationships with our clients. Operating under the Jonas Software Group, we are a proud subsidiary of the public company, Constellation Software, Inc. (CSI), an international provider of market-leading software with revenues of over $3.5 billion USD and 20,000+ employees across the globe. JOB RESPONSIBILITIES The core responsibilities of the position include: Product Management and Strategy - Act as primary product manager for Pike13 products. - Work closely alongside the executive team to identify, plan, and prioritize product requirements and release plans. - Work with cross-functional teams to ensure alignment across product strategy, design, and implementation. - Conduct market and competitor analysis to identify trends, opportunities, and challenges. - Identify opportunities for innovation, differentiation, and product expansion, including the strategic application of AI and automation. Technical Project Management & Execution - Act as technical project management lead for high-value projects as required. - Drive product development processes to ensure timely delivery and product quality. - Monitor product performance and KPIs, adjusting strategies to maximize impact. - Work within an agile continuous delivery software development methodology. Collaboration & Stakeholder Communication - Conduct product demos and gather stakeholder feedback for continuous improvements. - Align business goals with customer needs and technical capabilities. - Collaborate with engineering and design teams to translate business requirements into technical specifications. - Act as a liaison between technical and non-technical team members, ensuring clear communication of product vision and requirements. - Create and publish release notes and product updates for both internal and external audiences. - Develop expertise with Pike13 products, how they function, and how they solve customer problems. - Assist stakeholder teams with troubleshooting product issues and answering inquiries as necessary. User & Market Research - Gather and analyze user feedback and data to inform product iterations and improvements. - Conduct rapid prototyping and iterative validation cycles with users to test hypotheses, surface friction points, and refine solutions before full development investment. - Occasional travel to visit clients on-site and conduct various product discovery activities, including prototype walkthroughs and usability sessions. AI & Innovation Enablement - Evaluate and utilize AI tools to improve product capabilities, internal workflows, and decision-making. - Identify practical, customer-focused AI use cases that enhance efficiency, insights, or user experience. - Stay current on emerging AI capabilities and assess