Product Lead Engineer

“Be part of a company that is influential and the standard for a rapidly evolving industry!”
WHO ARE WE?

RealTime eClinical Solutions is a Global Leader and rapidly growing SaaS technology company that provides comprehensive Software Solutions to the clinical research industry.

Our Vision is to reshape the global clinical research industry with innovative solutions that help advance medicine and save lives. Our cloud-based solutions are dedicated to solving complex problems and simplifying clinical research processes to be more organized, efficient, and cost-effective. We are based out of San Antonio, TX, but are truly a remote and telecommuting company.
WHAT ARE WE LOOKING FOR?

The Product Lead Engineer serves as the technical authority across multiple Agile scrum teams inside a vertical product. While this role carries no personnel management responsibilities, the Product Lead Engineer has the highest technical voice within the team — setting direction, making implementation calls, and ensuring the team delivers reliable, well-engineered software. Beyond their own contributions, their output raises the technical capability of everyone around them.
WHAT WILL YOU BE DOING?
1. Technical Team Leadership

- Serve as the technical authority within the development teams, making implementation decisions, resolving technical disagreements, and ensuring the team operates to a consistently high engineering standard.

- Lead end-to-end delivery of complex features across backend, frontend, and mobile platforms — from design through deployment and monitoring — while actively guiding teammates through their portions of the work.

- Decompose ambiguous requirements into well-scoped tasks for the team, and proactively identify and address technical debt, performance bottlenecks, and reliability risks.

- Regularly and actively contribute production code — this is a player-coach role. The Product Lead Engineer is expected to be a consistent, high-quality committer and to model the engineering standards to which the rest of the organization is held.

2. Technical Leadership & Mentorship

- Conduct thorough, constructive code reviews that improve quality and accelerate the growth of junior engineers.

- Mentor Software Engineers through pairing, design discussions, and regular technical guidance.

- Drive best practices for testing, branching, documentation, and security within the team.

3. Cross-Functional Collaboration

- Collaborate with Product, QA, and Customer Success to clarify requirements, estimate accurately, and deliver reliable features on schedule.

- Communicate clearly and proactively about technical risks, progress, and tradeoffs to both technical and non-technical stakeholders.

4. Technical Ownership & Cross-Training

- Take primary ownership of one or more significant product areas — maintaining deep expertise in their architecture, behavior, and failure modes, and serving as the authoritative resource for decisions and issues in those areas.

- Proactively lead knowledge transfer of your owned areas to teammates, ensuring the team can operate effectively without you and no single engineer becomes a bottleneck.

- Actively participate in cross-training led by others, developing meaningful familiarity with product areas outside your primary ownership to strengthen overall team resilience.

PERFORMANCE STANDARDS
Technical Quality

- Code, designs, and architectural decisions within the domain consistently meet peer review standards without significant rework.

- Technical debt and reliability risks in areas of ownership trend downward over time.

Delivery & Reliability

- Complex features are delivered on schedule with accurate estimation; risks are surfaced early with proposed mitigations.

- Production incidents in areas of ownership are resolved rapidly with durable root cause fixes.

Organizational Impact

- Software Engineers who regularly work with this role demonstrably improve i