Product Designer
Kyivstar .Tech is looking for a Product Designer to join our B2B product team working on a web platform for business
customers that use satellite connectivity services and connected network equipment.
This role is not only about designing screens. We are looking for a strong product-minded designer who can work in
discovery, frame problems, challenge assumptions, build scalable UX concepts, and help the team turn complex technical
and business processes into clear, flexible, and technically viable product solutions.
You will work in a cross-functional environment side-by-side with Product Owners, Business Analysts, Engineers, QA, and
other stakeholders. The product will serve B2B customers with different company sizes, user roles, device fleets, billing
models, service plans, operational workflows, and technical scenarios. We need someone who can think beyond a single
client request and design solutions that can scale across multiple companies, domains, and use cases.
About us
Kyivstar .Tech is a Ukrainian hybrid IT company and a resident of Diia.City. We are a subsidiary of Kyivstar , one of Ukraine’s
largest telecom operators.
Our mission is to transform lives in Ukraine and beyond by creating innovative technological solutions that unleash the
potential of businesses while meeting the evolving needs of users.
With over 500 specialists working across diverse domains — from mobile and web solutions to the design, development,
support, and maintenance of high-performance systems — we are committed to driving meaningful change.
We embrace an entrepreneurial culture that fosters continuous growth, challenges conventional thinking, and inspires the
creation of transformative products.
What you will do
- Act as a product designer within a cross-functional full-stack product team, contributing to team-level outcomes
and shared KPIs
- Lead the design process in discovery: from problem framing and task clarification to hypotheses, concepts,
validation, and delivery
- Translate complex B2B service, device management, connectivity, billing, and operational processes into scalable
UX solutions for a web customer platform
- Design interfaces for dashboards, device lists, device detail pages, traffic usage reports, service status monitoring,
subscription management, billing, payments, and support-related workflows
- Create UX flows that help business customers understand which devices are connected, whether they are active or
inactive, how much traffic they consume, what speeds they deliver, and what costs are associated with their usage
- Design experiences for adding new devices, connecting them to existing services or equipment, managing service
plans, changing subscriptions, and tracking the status of requests
- Think beyond a single use case or client request and design solutions that can work across different companies,
industries, fleet sizes, service models, and operational scenarios
- Build abstractions from specific business cases and turn them into reusable, flexible product patterns for device
management, monitoring, analytics, billing, and service administration
- Challenge requirements and product assumptions by asking “what if” questions: what happens if a client has 5
devices, 500 devices, several locations, different user roles, multiple subscriptions, usage limits, billing periods, or service states?
- Conduct user research, stakeholder interviews, contextual inquiries, and workflow analysis to uncover user needs,
business logic, technical constraints, and friction points
- Develop hypotheses and validate them through prototypes, usability testing, analytics, and iterative feedback
- Collaborate closely with engineers to understand technical constraints, implementation logic, APIs, data availability,frontend limitations, monitoring logic, billing logic, and system dependencies
- Prepare clear design documentation that helps engineers understand not only how the interface should look, but
why it should wor