Principal Network Automation Engineer

This is a remote position.

Position Title: Principal Network Automation Engineer

Base Salary: $99,000 to $165,000 annually DOE

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge.

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.
Our Company Values:
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Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.

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Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.

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Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.

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Earning Your Trust: We build trust through clear, honest, human communication.

Job Summary:

The Principal Network Automation Engineer is responsible for planning, designing, developing, and implementing software-driven solutions to optimize wireline fiber (GPON/XGS-PON) and IP networks, as well as providing guidance and direction to the rest of the team. This role will manage how we can expedite, consistently support, and unify our networks from an automation perspective. The Principal Network Automation Engineer focuses on eliminating manual provisioning and boosting operational efficiency across multi-vendor telecom environments
Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed:
Software Development & Automation Solutions

·Lead and contribute to the development of custom code to integrate platform components, fill tooling gaps, and solve potentially unique situations.

·Perform development, testing, implementation, and review of complex automation solutions related to provisioning, monitoring, and configuring a multi-vendor network and infrastructure environment.

·Write, maintain, and scale scripts and software tools (using Python, Go) to interact directly with network elements like OLTs (Optical Line Terminals), ONTs, and core routers

·Employ modern CI/CD pipelines using DevOps tooling to deliver software.
Cross-Functional Partnership & Integration

·Partner with Tier 3 operations, NOC (Network Operations Center), and field teams to translate complex network requirements into scalable software solutions

·Establishing system/data integrations to enhance existing or establish new processes.
Quality, Standards & Documentation

·Provide peer review and guidance on code and perform quality assurance tasks.

·Responsible for the creation of and contribution to; processes, standards, technical documentation, and design diagrams.

·Write and maintain technical standards and documentation.
Leadership, Training & Enablement

·Provide mentorship and training to the Network Automation Team.

·Provide training to other network domain teams for the adoption of automation capabilities.
Research, Reporting & Continuous Improvement

·Conduct technical research and maintain viable knowledge of technology trends, new software, and best practices.

·Automating operational reports e.g., SLA reporting, utilization statistics and network forecasting.
Other Duties

·Must be available to work regular business hours Pacific Standard Time.

·Must also be available to work on-call, evenings and weekends as needed.

·Performs other duties as required to support the business and evolving organization.
Required Qualifications:

- High school diploma or GED.

- Bachelor’s degree in engineering, computer scienc