Principal Engineer, Digital Workplace Technology Engineering

The Principal Engineer for Digital Workplace Technology is a senior technical leader within NBCUniversal ’s Workplace Technology Engineering (WTE) organization, responsible for defining and delivering the next-generation digital workplace platform. This role spans enterprise collaboration, endpoint engineering, and AI platform engineering, including Microsoft 365, Copilot, Power Platform, and enterprise AI solutions. This position plays a critical role in transforming NBCU’s digital workplace into an AI-first productivity platform that powers employee communication, engagement, and innovation. Responsibilities: Technology Strategy & Architecture - Define and lead the technical vision, roadmap, and standards for NBCU’s digital workplace platforms across collaboration, endpoints, and AI. - Own the end-to-end architecture for Workplace Technology Engineering, ensuring alignment with enterprise architecture, security, and compliance requirements. - Serve as a technical authority for complex system design, scalability, and long-term platform evolution. Digital Workplace Platform Engineering - Lead design and engineering of enterprise workplace services, including: - Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online) - Identity & security (Entra ID, Purview, Defender) - Endpoint engineering (Intune, JAMF, SCCM) - Unified communications, telephony, and conferencing solutions - Ensure platforms deliver high availability, performance, and security, while reducing operational overhead through automation and standardization. - Drive global consistency across workplace technologies supporting hybrid work environments. AI & Workplace Intelligence Engineering - Architect and deliver enterprise AI capabilities, including: - Microsoft 365 Copilot and Copilot Studio - Power Platform (Power Apps, Power Automate) - Enterprise AI and low-code automation solutions - Lead the engineering of agentic AI solutions, automation workflows, and knowledge systems that enhance employee productivity and decision-making. - Establish standards for: - AI governance, security, and responsible use - Data protection, privacy, and compliance within AI solutions - Partner with business stakeholders to identify and prioritize high-value AI use cases across NBCU. Engineering Excellence & SRE Practices - Apply Site Reliability Engineering (SRE) principles across workplace platforms: - Define and manage SLIs/SLOs - Improve observability and monitoring - Automate operations to reduce manual toil - Drive reliability, resilience, and operational excellence across global services supporting collaboration, endpoints, and AI platforms. Leadership & Cross-Functional Influence - Act as a senior technical leader and mentor across WTE engineering teams. - Lead architecture reviews, engineering design boards, and technical decision-making forums. - Partner closely with: - Workplace Operations - Cybersecurity & Risk - Enterprise Architecture - Product & Business stakeholders - Influence strategic decisions and ensure alignment between technology investments and business outcomes. Innovation & Transformation - Drive modernization initiatives across workplace platforms, including cloud migration, endpoint transformation, and AI adoption. - Evaluate and integrate emerging technologies in: - Generative AI and LLM ecosystems - Digital employee experience (DEX) platforms - Automation and low-code development Enable continuous improvement of employee experience across NBCU’s global workforce. - 12+ years of experience in enterprise engineering, platform engineering, or workplace technology - Deep expertise in: - Microsoft 365 ecosystem (Teams, SharePoint, Exchange, OneDrive) - Endpoint engineering and device management platforms (Intune, JAMF, SCCM) - Cloud platforms (Azure preferred) - Strong experience in AI/ML or enterprise AI engineering, including Copilot or similar platforms - Experience with Microsoft 365 Copi