Presales Solutions Architect - Observability

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD , we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD . We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD . If you thrive in an entrepreneurial environment and desire to become a thought leader and team member of an established, forward thinking and growing organization, AHEAD will take your career to the next level. Members of our Specialty Solutions Engineering team have the opportunity to enhance their skill set, by leveraging not only technologies you are fully versed in but are invited to learn all technologies in our portfolio. This allows our team to develop the proper solutions to meet our customer’s desired business outcomes, while building your brand and career. Our customers may be new to Monitoring & Observability practices or have deep rooted processes and technologies that require enhancements or maturity, to support their journey towards digital transformation. The ideal candidate is an independent, self-driven thought leader, who enjoys interfacing with customers and team members and desires to drive innovative business solutions by applying their technical and business skills. This role partners with sales, delivery and solution engineering peers to achieve customer success, through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. The role also will require demonstration and prototyping of platform capabilities and in select cases identify the specific requirements needed to develop innovative application prototypes. The Monitoring & Observability Pre-Sales Solutions Engineer will also provide solutions and enablement to the technical salesforce and provide prospective customers with product and solution advice during pre-sales discussions. Responsibilities: - Partnering with our sales team in client meetings - Drive innovative business solutions and digital transformation with our customers - Consult with customers and prospects to understand their needs and pain-points and drive solutions based on the AHEAD portfolio of products and services - Architect solutions both independently and collaboratively - Demonstrate live to customers and prospects the features and functionality of recommended solutions - Conduct business process and/or technical workshops that may include enablement sessions. - Interact with the AHEAD community as a thought leader on solutioning products - Providing technical expertise on streaming big data architectures, log indexing and analytics, SIEM, APM/Observability - Interface with customers, sales, and delivery teams to translate business challenges into requirements and deliverables. - Thrive in a fast-paced growing company - Develop documentation, pricing, and statements of work for customers - Learn other portfolio technologies, from a high level, that may enhance the customer’s experience - Obtain and maintain certifications for the different product lines available, as related to this position - Evaluate product placement as it compares to other products in this vertical - Develop and maintain an up-to-date demo lab with defined integrations - Create e