Portuguese Speaking Customer Support Specialist

Role Overview

We are seeking a talented and motivated individual to fill a Portuguese Speaking Customer Support Specialist position in Bulgaria, based on-site in the vibrant capital city of Sofia. This role combines career growth, international exposure, and an exceptional benefits package.
What You Will Do

Deliver high-quality customer support to Portuguese-speaking clients via phone, email, and live chat channels, accurately log and manage customer interactions, and consistently meet and exceed individual and team KPIs.
Why It Might Be a Fit

This role is ideal for Portuguese-speaking professionals who are passionate about delivering outstanding customer experiences and seeking a career with international exposure and a comprehensive benefits package.
Requirements

- Native or fluent Portuguese language skills, both spoken and written

- Valid EU passport

- Solid command of English (B2 level or above)

- Prior experience in customer support services, contact centre operations, or a client-facing role

- Strong interpersonal and communication skills

- Proficiency in using digital tools, CRM platforms, and standard office software

Benefits

- Competitive Monthly Salary

- Fully Paid Training

- Comprehensive Health Insurance plan

- Fully Paid Relocation Package

- Monthly Performance Bonus

- €1,500 Signing Bonus

- Structured career development pathways

- Team events

- Supportive multicultural work environment

- Ongoing professional development opportunities

Originally posted on Himalayas