PMO Lead
The PMO Lead will support the PMO in delivering comprehensive, end-to-end service that covers all key aspects of the project management lifecycle, from discovery, planning, implementation and governance, and post-implementation due diligence. The successful candidate is expected to play a hands-on role and will be reporting directly to the PMO Sr. Manager.
Key Responsibilities:
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Conduct thorough scoping and stakeholder-resource analysis for transition projects, as well as innovation and business integration initiatives;
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Lead and/or collaborate with cross-functional teams, including Clients, Executive Leadership, Operations, Human Resources, and other back-office support functions throughout the project cycle; Offer mentorship to project team members in accordance with project goals
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Gather high level business requirements for transition projects and and translate into project charters/plans, covering scope, deliverables & timelines, resource and/or budget allocation, risks and issues, etc;
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Manage multiple projects simultaneously, prioritizing tasks and maintaining a high level of organization to meet target timelines and expectations;
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Participate in and/or lead project governance, carry out communication/engagement plans for alignment, deliberation, and/or adjustments where necessary;
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Identify, analyze, mitigate and control project risks and issues;
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Handle administrative and PMO responsibilities, including preparing project documentation, reports, and presentations, and ensuring compliance with internal processes and governance standards;
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Stay updated with the latest trends and methodologies in project management to bring innovative approaches and improvements to project execution;
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Perform other related duties and tasks as assigned
Desired Qualifications
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Bachelors degree or equivalent work experience
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At least 2 years of experience in operations, project management, and/or program management roles (in BPO industry; desired, not required)
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Proven experience in project management methodologies, frameworks, and best practices;
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Strong understanding of program management, including service delivery processes and its governance
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PMP, Lean, Six Sigma, and other relevant certifications, highly desirable
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Solid stakeholder and client management skills
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Can confidently drive engagement with teams located in multiple locations
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Ability to travel to Gear Inc . locations globally
Originally posted on Himalayas