People & Talent Manager

The People & Talent Manager is a key member of the People team responsible for delivering high-quality HR support across the employee lifecycle while partnering with leaders to attract, develop, and retain top talent. This role combines hands-on ownership of talent acquisition with broad HR responsibilities including employee relations, performance management, onboarding, compliance, benefits administration, and HR operations. This role will be split 50/50 on HR & Recruiting tasks and will fluctuate based on the needs of the team & organization. The ideal candidate is proactive, solutions-oriented, and comfortable operating in a fast-paced, high-growth environment. This individual will serve as a trusted partner to managers and employees while helping build scalable people processes that support Heartbeat Health 's continued growth. What You'll Own: Talent Acquisition & Workforce Planning - Own full-cycle recruiting for clinical, corporate, and operational positions from requisition through offer acceptance. - Partner with hiring managers to develop recruiting strategies, define hiring profiles, and drive efficient hiring processes. - Source, screen, interview, and manage candidate pipelines while ensuring an exceptional candidate experience. - Coordinate interviews, facilitate hiring decisions, and manage offer preparation and pre-employment activities. - Track recruiting metrics and identify opportunities to improve hiring efficiency and quality. - Support workforce planning and succession planning initiatives. HR Business Partnership & Employee Relations - Serve as the primary HR partner for assigned departments, providing guidance on employee relations, performance management, coaching, and policy interpretation. - Advise managers on employee performance issues, corrective action, documentation, and conflict resolution. - Support investigations and recommend appropriate resolutions while maintaining confidentiality and consistency. - Coach leaders on employee development, engagement, and best management practices. - Partner with leadership to foster a positive, inclusive, and high-performing culture. HR Operations - Manage onboarding and offboarding processes to ensure a seamless employee experience. - Maintain employee records and HRIS data accuracy while ensuring compliance with company policies and legal requirements. - Administer HR processes including employee status changes, promotions, compensation updates, and organizational changes. - Support benefits administration, leave of absence coordination, and employee questions regarding HR programs. - Assist with payroll coordination and ensure timely processing of personnel changes. - Develop and maintain HR documentation, SOPs, and internal resources. Performance & Employee Development - Support performance review cycles, goal-setting processes, and talent development initiatives. - Assist managers in creating performance improvement plans and development plans as needed. - Coordinate learning and development initiatives, compliance training, and new manager education. - Support employee engagement initiatives, recognition programs, and company culture efforts. What You'll Bring: - Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience. - 7+ years of progressive HR & recruiting experience with increasing responsibility, including experience partnering directly with managers. - Experience managing full-cycle recruiting across multiple functions and levels. - Strong knowledge of employee relations, performance management, HR operations, and employment law. - Experience supporting healthcare, telehealth, or other regulated industries. - Experience supporting multi-state employment practices and compliance. - Experience with benefits administration, leave management, and HR compliance. - Strong interpersonal, coaching, and conflict-resolution skil