People Business Partner - LATAM Based
About Trafilea
Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.
With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.
We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.
Why Trafilea
We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.
🚀 We build and scale our own brands.
🦾 We invest in AI and automation like few others in eCom.
📈 We test fast, grow fast, and help you do the same.
🤝 Be part of a dynamic, diverse, and talented global team.
🌍 100% Remote, USD competitive salary, paid time off, and more.
Key Responsibilities
This role is not about “HR administration.” It’s about building high-performing teams and driving transformation in a global, tech-driven environment. You’ll be the go-to expert for your business area, guiding leaders on how to attract, grow, and retain world-class talent while ensuring our people experience scales with our business ambition.
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Own the full employee lifecycle: from diagnosing hiring needs and building scorecards to onboarding, development, and retention.
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Partner with leaders: act as a trusted advisor, ensuring that every people decision supports business objectives and performance outcomes.
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Collaborate with Talent Acquisition and Total Rewards to align hiring priorities, budgets, and organizational capacity each quarter.
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Guarantee excellence and clarity in hiring processes — every role backed by a defined scorecard, level, and job description.
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Lead onboarding experiences that integrate new hires seamlessly into the business and culture.
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Implement and oversee performance management processes , including reviews, calibrations, and succession planning.
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Drive development and growth plans — ensuring every top talent has an Individual Development Plan (IDP) and every low performer has a Performance Improvement Plan (PIP).
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Lead organizational structure reviews , identifying efficiency gaps and redesigning teams for scale and agility.
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Execute transformational initiatives tied to business growth, operational excellence, or cultural improvement.
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Analyze ENPS and engagement data to design and implement actions that enhance retention and motivation.
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Partner with Learning & Development to assess skill gaps and co-own training programs for your departments.
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Provide guidance and coaching to leaders and employees to enhance performance, alignment, and collaboration.
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Ensure policy compliance and people processes are consistently upheld across your department.
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Collaborate with PMO, Process, and Audit Excellence teams to strengthen leadership routines and operational discipline.
Requirements
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5+ years as a senior-level People/HR Manager or HR Business Partner in dynamic, fast-growth or multinational environments.
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Proven experience partnering directly with functional leaders to influence strategic decisions.
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Hands-on expertise across performance management, workforce planning, talent development, and organizational design.
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Strong analytical skills to define KPIs, monitor dashboards, and optimize processes.
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Certified in project management (or willing to complete a 4-month asynchronous PM course paid by Trafilea ).
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Excellent communication skills in English (written and verbal) — comfortable working cross-functionally and globally.
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Demonstrated experience supporting your assigned functional area (e.g., Marketing, IT, Finance, or Operations).
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Strategic thinker with the ability to translate people insights into measurable business outcomes.
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A proactive, empathetic, and detail-o