Peer Group Facilitator, Mechanical

Company:Driven Brands The Automotive Training Institute (ATI), the largest coaching and training company for Owners of Independent Repair Shops in the US and Canada. With over 1700 shops actively engaged in our program, we provide coaching, training and the largest buying program in the automotive aftermarket for Independent Shop Owners. Our members have cumulatively increased their Gross Profits by almost $3.0 Billion dollars through the ATI program. JOB DESCRIPTION: The Peer Group Facilitator, Mechanical is the primary leader, designer, and steward of the peer learning experience for ATI members who own and operate independent mechanical and general repair shops. The Facilitator does not exist to teach, consult, or solve members' problems for them. The Facilitator exists to build and sustain a high-trust environment in which independent mechanical shop owners learn from one another, hold one another accountable, and produce measurable change in their businesses and in themselves. Peer groups are ATI's most relationship-dense product. The Facilitator is the single most important factor in whether members extract transformative value, return year after year, refer others, and ultimately deepen their engagement with ATI. The Facilitator is, in effect, the brand of the program in the room. This is a dedicated, professional facilitation role — not a coaching or consulting role with facilitation duties attached. Facilitators are selected, trained, and evaluated against a distinct discipline. A genuine, active commitment to ongoing personal and professional development is a prerequisite for this role and a continuing expectation throughout it. ATI provides structured development support; candidates must be equally committed to pursuing it. Essential Duties & Responsibilities Group Facilitation & Meeting Leadership - Plan, prepare, and lead all assigned peer group meetings: two annual 2-day in-person sessions per group and monthly 1–2 hour virtual sessions. - Design each meeting agenda with intention — introducing new topics, concepts, resources, or industry developments as the group's evolution and needs demand, then quickly transitioning to member-driven discussion and execution on the opportunities that new information surfaces. - ATI is recognized as an industry authority. Facilitators carry a responsibility to bring new and relevant material into the room — not as lecturers, but as curators. The Facilitator does not need to be the subject-matter expert on every topic introduced; they may draw on their own expertise, bring in vetted internal or external SMEs to present specific content, or leverage industry resources — then step back into the facilitation role as the group engages. - Balance introduced content with member-generated discussion. Neither should crowd out the other. The measure of success is not the quality of the content presented but the quality of the thinking, accountability, and action it produces in the group. - Manage group dynamics in real time — surface quiet voices, redirect dominant ones, hold productive silence, and convert tension into learning. - Use Socratic questioning and structured peer-coaching protocols. Resist the temptation to teach, lecture, or solve. Member Accountability & Between-Meeting Engagement - Maintain structured touchpoints with each member between meetings, including check-ins on prior commitments. - Monitor engagement, surface drift early, and address attendance issues or churn risk before they become irreversible. - Maintain accurate member-level notes, attendance records, and engagement signals in ATI systems. New Member Onboarding - For New Member Cohort groups, lead the front-loaded 90-day plan: weekly virtual sessions in weeks 1–4, bi-weekly in months 2–3, then standard cadence. - Establish group norms, confidentiality expectations, and a group operating agreement within the first three meetings of any new cohort. - Conduct onboarding conver