Payroll Manager - Payroll Processing (VIRTUAL, TX, US, 00000)

Welcome to the intersection of energy and home services. At NRG , we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

The Payroll Processor Manager is responsible for the strategic leadership, governance, compliance, administration, and execution of enterprise payroll operations. This role oversees payroll processing teams, payroll controls, payroll compliance, payroll technology, vendor relationships, workforce planning, and payroll transformation initiatives.

The Payroll Processor Manager establishes payroll strategy, drives operational excellence, ensures regulatory compliance, and partners with senior leaders across Human Resources, Finance, Accounting, Tax, Legal, and business operations to support organizational objectives.
Key Responsibilities
Payroll Leadership & Strategy
- Lead enterprise payroll operations across multiple payroll schedules, business units, and employee populations

- Establish payroll strategy, objectives, and operational priorities

- Develop payroll governance, policies, procedures, and controls

- Ensure alignment of payroll operations with organizational goals

- Drive continuous improvement and operational excellence initiatives

Payroll Compliance & Risk Management
- Ensure compliance with federal, state, and local payroll regulations

- Manage payroll risk assessments and control reviews

- Ensure compliance with internal audit and regulatory requirements

- Oversee year-end payroll processing

Payroll Operations Management
- Oversee payroll processing operations and service delivery

- Ensure payroll accuracy, timeliness, and quality standards

- Monitor operational performance and service levels

- Establish and monitor payroll KPIs and metrics

- Review payroll trends and implement corrective actions as needed

Leadership & Talent Development
- Lead payroll workforce planning activities

- Develop staffing strategies and succession plans

- Coach, mentor, and develop payroll leadership and staff

- Foster a culture of accountability, customer service, and continuous improvement

Vendor & Technology Management
- Manage payroll vendor relationships and service delivery

- Oversee payroll technology strategy and optimization

- Partner with HRIS and IT teams on system enhancements

- Lead payroll system implementations, upgrades, and integrations

Business Partnership
- Partner with Human Resources, Finance, Accounting, Tax, Legal, Compliance, and business leaders

- Provide payroll expertise and consultation to leadership teams

- Support enterprise initiatives and strategic business priorities

Acquisitions, Integrations & Transformation
- Lead payroll due diligence activities for mergers and acquisitions

- Oversee payroll integrations and transition activities

- Lead payroll optimization and transformation initiatives

- Identify automation opportunities and process improvements

- Establish future-state payroll operating models

Minimum Qualifications
- High School Diploma or GED and 12 years of payroll experience, including 4 years of leadership experience and 7 years of SAP Employee Central Payroll experien