Orthodontic Patient Scheduling & Billing VA| Full-Time | Remote | $7–$8/hr

Orthodontic Scheduling & Billing VA | Full-Time | Remote | $7–$8/hr Location: Remote, Philippines-based preferred Schedule: Full-Time Hours: 40 hours per week Work Hours: Central Time business hours Compensation: $7–$8 USD/hour, depending on orthodontic scheduling and billing experience Type: Long-Term | Full-Time Industry: Orthodontic Office / Dental Healthcare About the Role We are looking for an experienced Orthodontic Scheduling & Billing Virtual Assistant to support a U.S.-based orthodontic office. This role is ideal for someone who has hands-on experience with orthodontic scheduling, patient communication, billing support, insurance, and account follow-up. The right candidate should be comfortable working with patients, managing appointment schedules, reviewing account details, supporting billing tasks, and communicating clearly with the office team. This is not a general admin VA role. We need someone who understands the flow of an orthodontic office and can support both scheduling and billing with accuracy and professionalism. What You’ll Do Orthodontic Scheduling Schedule, reschedule, and confirm patient appointments Manage appointment requests and follow-ups Help coordinate treatment, observation, recall, and follow-up visits Contact patients regarding missed, pending, or needed appointments Keep the schedule organized and updated Communicate clearly with patients and the office team Follow office scheduling protocols and scripts Patient Communication Make outbound calls, send messages, and follow up with patients as needed Provide warm, professional, and clear communication Help patients understand appointment next steps Document all communication accurately Escalate questions or concerns to the appropriate tea ---------- mber Billing & Account Support Support orthodontic billing tasks and patient account follow-up Review account balances, payments, adjustments, and insurance-related activity Help follow up on outstanding balances or billing questions Support claims follow-up, insurance payment tracking, or account documentation as needed Flag discrepancies or unclear account issues for review Keep billing notes and patient account records accurate and organized Insurance & Practice Support Assist with insurance-related documentation and follow-up Help verify or review insurance information when needed Coordinate with billing, insurance, and front office tea ---------- mbers Maintain patient confidentiality and follow HIPAA expectations Support general orthodontic office workflows as assigned Required Experience Experience working with an orthodontic office, dental office, or pediatric dental office Hands-on experience with orthodontic scheduling Experience with billing, insurance, claims, AR, or patient account support Strong spoken and written English communication Comfortable making patient calls Strong attention to detail and documentation Able to work full-time, 40 hours per week, during Central Time business hours Reliable internet connection and quiet work environment Able to work independently and follow established processes What We’re Looking For We are looking for someone who is: Experienced in orthodontic scheduling Comfortable with billing and account-related tasks Clear and professional on the phone Organized and detail-oriented Reliable with follow-up Calm and patient with patients Accurate with notes and documentation Able to work independently during Central Time hours To Apply Please send: A viewable link to your updated resume 1. A short paragraph describing your orthodontic scheduling experience 2. A short paragraph describing your billing, insurance, claims, or patient account experience 3. A quick voice recording of yourselft about your experience Subject Line: Orthodontic Scheduling & Billing VA – [Your Full Name] We are looking for someone experienced, reliable, and detail-oriented who can support a U.S.-based orthodontic office