Operations Manager

This is a remote position.

We are a small B2B professional services firm seeking a dynamic and organized Operations Manager and Executive Assistant to support our leadership team and ensure the smooth operation of our business. The ideal candidate will be a proactive problem-solver with exceptional communication skills, meticulous attention to detail, and experience in content creation and marketing support.
Responsibilities
Operations Management:

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Oversee daily business operations to ensure efficiency and effectiveness.

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Manage and optimize internal processes, including project management, client onboarding, and service delivery.

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Develop and implement operational policies and procedures.

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Coordinate and manage office supplies, technology, and vendor relationships.

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Monitor and manage budgets, invoicing, and financial records.

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Assist with human resources functions such as recruitment, onboarding, and employee relations.

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Prepare operational reports and analyses to support decision-making.

Content Creation and Marketing Support:

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Assist in developing and executing marketing strategies and campaigns.

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Create, edit, and manage content for the company’s website, blog, social media, and other marketing channels.

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Coordinate with external marketing agencies and vendors as needed.

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Track and report on marketing metrics and campaign performance.

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Support the preparation of marketing materials, including brochures, newsletters, and presentations.

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Ensure brand consistency across all marketing materials and communications.

Skills and Qualifications
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Bachelor’s degree in Business Administration, Marketing, Communications, or related field.

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Proven experience as an Operations Manager, or similar role, preferably in a B2B professional services environment.

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Exceptional organizational and multitasking skills.

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Strong written and verbal communication skills.

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Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace), project management tools, and marketing software.

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Ability to work independently and as part of a team.

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High level of discretion and professionalism.

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Strong problem-solving skills and attention to detail.

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Financial acumen and experience with budget management.

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Skills in using QuickBooks Online, Microsoft and Google environments, Canva and other content creation and management systems, LinkedIn and LinkedIn Sales Navigator, Pipedrive/Hubspot and other CRM platforms, and project management software such as Trello.

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Familiarity with social media platforms like Instagram, TikTok, Facebook, and YouTube, or willingness to learn.

Preferred Qualifications
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Experience with CRM software and business analytics tools.

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Knowledge of industry-specific regulations and compliance requirements.

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Proven track record of implementing process improvements and operational efficiencies.

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Experience in content creation, social media management, and digital marketing.

If you are a motivated professional with a passion for supporting business growth, operational excellence, and marketing innovation, we encourage you to apply. Join our team and contribute to the success of our firm!

Originally posted on Himalayas