Operations & Lead Coordination Assistant
About the role
As an experienced Operations & Lead Coordination Assistant at Meydenbauer Partners , you will own the operational engine of a high-growth Seattle waste management company. This full-time remote position anywhere in PH, offering an excellent opportunity to shape systems and processes as our client's first dedicated operations hire. You'll manage 75+ monthly leads, coordinate 5+ weekly jobs, and work directly with a supportive business owner who's rapidly scaling his team. This role offers high autonomy, direct U.S. client exposure, and hands-on experience with advanced tools including Go High Level, Square, Zapier, and AI assistants.
What you'll be doing
- Managing 5-10 daily inbound calls from Google/Facebook Ads and following up on 6+ new leads with same-day turnaround
- Qualifying leads using structured criteria, booking estimates and jobs, and coordinating with contractors and property managers
- Generating Square invoices within 4 hours of job completion, tracking payments, and maintaining accurate reporting logs
- Managing Go High Level (GHL) pipelines, workflows, and review automations with authority to troubleshoot and optimize independently
- Posting daily content on Facebook, Instagram, and TikTok to maintain brand presence and support organic growth
- Handling appointment schedules, job logistics, and serving as the primary operational point of contact for the business
- Contributing to the development of SOPs and workflow improvements as the business scales
- Maintaining an organized CRM environment and supporting the transition to additional tools as needed
What we're looking for
- Minimum 3 years of experience as a virtual assistant, administrative support, customer service, or sales coordination role
- Go High Level (GHL) proficiency with hands-on experience in pipelines, workflows, and automationyou must provide a specific example in your application
- Excellent spoken English with clear, professional phone presence for U.S. customer interactions
- Strong organizational and time management skills with proven ability to work leads proactively without micromanagement
- Typing speed of 55+ WPM (45+ WPM acceptable for candidates with exceptional GHL experience)
- Availability to work 9 AM5 PM PST (8-4 PST acceptable for first 90 days)
- Reliable high-speed internet (25 Mbps+), quiet professional workspace, and backup power solution preferred
- Experience in home services, field services, appointment-setting, or basic bookkeeping is a strong advantage
What we offer
At Meydenbauer Partners , we are committed to providing our Filipino team members with stable U.S. clients, meaningful work, and clear career progression. We understand what top Filipino talent values and we deliver:
Competitive base salary of 50,00067,000/month based on your GHL expertise and English proficiency Performance bonus up to 10% monthly based on measurable results you directly control 13th month equivalent discretionary bonus for top performers Comprehensive training on GHL, AI tools (ChatGPT/Claude), and ongoing SOPsall software provided at no cost to you Real growth opportunity: expand into dispatch coordination or team lead within 6-12 months Consistent 40 hours/week with no hour fluctuationsour U.S. client has a proven 3+ year track record with us High autonomy: you'll own your processes and decisions without constant oversight Direct U.S. client interaction: build your international experience and professional network
About us
Meydenbauer Partners is a Seattle-based consulting and outsourcing firm connecting top-tier Filipino talent with established U.S. companies across real estate, healthcare, waste management, legal, technology, and professional services. We pride ourselves on long-term client relationships and treating our Filipino team members as valued professionals, not disposable resources. With dedicated support systems and a commitment to your success, we provide the training, tools, and