Operations Coordinator
This is a remote position.
About Teams Squared :
We are a team augmentation company dedicated to connecting exceptional remote talent with global organizations.
Job Description:
We are seeking a Studio Coordinator to support a growing Melbourne-based real estate photography studio. This role serves as the operational hub between clients (real estate agents), on-site photographers, and offshore editing teams, ensuring seamless coordination across all stages of the workflow.
This position was previously managed in-house and is now transitioning to a remote setup. The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to manage scheduling, client communication, and post-production coordination in a fast-paced environment.
The role requires full-time availability during AEST business hours (9:30am – 5:30pm Melbourne time) and strong communication skills to manage client-facing interactions effectively.
Responsibilities:
Booking & Scheduling Management
- Receive and manage booking requests via email, phone, text, and online forms
- Schedule jobs based on photographer availability and location efficiency
- Enter bookings into internal systems and coordinate calendar events for photographers
- Handle reschedules, cancellations, and last-minute changes efficiently
Client Communication
- Act as the first point of contact for client (agent) enquiries and job updates
- Send booking confirmations and delivery emails with asset links
- Follow up on property access details and special instructions prior to shoot day
- Draft property descriptions and copywriting (approximately 1–2 per day)
Post-Production Coordination
- Monitor job progress through the editing pipeline
- Ensure delivery of final assets within agreed turnaround SLAs
- Coordinate with offshore editing teams to manage priorities and urgent requests
- Support administrative tasks such as digitizing drone imagery (training provided)
Requirements
- Previous experience in a Virtual Assistant, Operations Coordinator, or Administrative role is preferred
- Excellent written English communication skills, particularly for client-facing emails and copywriting
- Highly organized with strong attention to detail and ability to manage multiple tasks simultaneously
- Strong problem-solving skills and ability to adapt in a fast-paced environment
- Proficiency in Google Workspace (Calendar, Drive, Gmail)
- Tech-savvy with the ability to learn new tools quickly and systems
- Proactive, responsive, and able to work independently in a remote environment
- Availability to work full-time during AEST business hours (9:30am – 5:30pm Melbourne time) is mandatory
- Experience in real estate, photography, or creative/operations coordination is a strong advantage but not essential.
Benefits
- Opportunity for 100% remote work.
- Competitive compensation package.
- Access to tools and systems to support efficient workflow management.
- Training provided for all business-specific processes, tools, and standards.
Note: Only shortlisted candidates will be contacted for further discussions.
Teams Squared is an equal opportunity employer, valuing diversity and inclusivity.
Originally posted on Himalayas