Operations & Compliance Executive

Job Title: Operations & Compliance Executive

Reports To: Operations & Compliance Manager

Remote - South Africa

Working UK Hours
Tasks and Responsibilities

 Creating reports and dashboards as required

 Running and reporting on internal and client specific monthly and adhoc MI reports

 Requesting and reporting on client and candidate feedback

 Drafting and issuing our standard terms of business and variation letters

 Uploading terms of business to the database and distributing monthly reports on new terms of

business signed across the Group

 Order company gifts, office stationery and supplies for the Asia and US offices where required

 Manage internal anniversaries, creating posts for LinkedIn and communicating with relevant

managers.

 Audit permanent placements submitted on the database to ensure compliance in line with

confirmations and signed terms, before updating on SF so these can be invoiced by finance

 Generating and sending deal mails

 General administrative support to all offices where required, including CV formatting, preparing

presentations, pitch documents etc

 Carrying out pre-employment screening checks for candidates, ensuring they are compliant, in

line with Client and/or our requirements as applicable - both prior to placement and

throughout assignments

 Liaising with active and placed candidates, being the first point of contact for all queries, and

providing contract advice for contractors on payroll, contracts and compliance process

 Liaising with clients regarding contractors onboarding progress, start dates and extensions

 Updating clients and consultants on candidate progress with compliance

 Raising contracts for candidates and clients for new deals and extensions

 Enter and monitor details on our CRM system ensuring the system remains accurate and up to

date for all contract placements including new deals and extensions

 Monitor and track upcoming expiry dates on relevant compliance documentation including Right

to Work and company insurance, ensuring these remain valid for the duration of the assignment

 Responding to third party reference requests, actioning references for previous contractors

 Manage SDS process including renewals to ensure IR35 compliance across current runner book

 Issue termination letters to any contractors that finish an assignment early

 Action and respond to client contractor compliance audits

 Answering incoming switchboard calls

Requirements
Experience/Interpersonal Skills Required

 IT literate with good typing skills and confident using Microsoft Office including Outlook, Excel,

Word and PowerPoint. OneDrive, SharePoint and Salesforce would be advantageous but not

required

 Excellent organisational skills

 Ability to prioritise workload effectively

 Problem-solving skills and the ability to come up with creative solutions to issues

 Previous experience working within recruitment sector

 Excellent time management and planning skills,

 Outstanding attention to detail and the ability to remain calm under pressure

 Able to communicate effectively both internally and externally in both written and verbal forms,

with strong relationship management skills

 The ability to work proactively, driving for results and constantly striving to perform the highest

levels of service to the business

 Team player with ability to take direction from others and collaborate effectively, working with

enthusiasm and dedication to the company

 We are passionate about our values so it is essential that the successful hire can demonstrate a

commitment to these:

o PERSONAL ACCOUNTABILITY: We value people who take responsibility for their work

o INGRAINED DRIVE: We value people who motivate themselves and each other

o PROFESSIONAL EXPERTISE: We value people who build their specialism

o CULTURAL CONNECTIVITY: We value people who build the team

o AGILE & A