Operations Assistant - Financial Crime Consultancy
About Capitex
Capitex is a specialist contract and interim staffing firm focused exclusively on financial crime compliance. We place experienced KYC, AML, sanctions, fraud and transaction monitoring professionals with banks, financial institutions and regulated firms across the United Kingdom, the United Arab Emirates and the United States.
Our clients come to us when they are under regulatory pressure and need vetted, capable people quickly — often within 24 to 48 hours. That speed only works because the administration behind it is precise. Since we were founded in 2021 we have built our reputation on exactly that combination.
We are a small, senior team. There are no layers to go through, decisions get made the same day, and the person doing a job is the person who owns it. It also means we hire carefully, because every person makes a visible difference.
The role
This role exists to take the operational running of our contractor and client administration off the desk of our CEO, so the business can grow without the back office becoming a bottleneck.
In practice, you are the person who makes sure nothing falls through the cracks. Contractors submit their timesheets because you chased them. Compliance files are complete because you collected the documents and followed up on what was missing. Our records are accurate because you keep them that way.
It is detailed, repetitive, deadline-driven work, and in our sector it genuinely matters. Our contractors work inside regulated financial institutions, which means their vetting and documentation have to be right — not roughly right. Getting that consistently correct is the core of this job.
You will report directly to our CEO and work alongside our two client-facing consultants.
What you will be doing
Timesheets and contractor administration
- Chasing contractors and client managers for weekly and monthly timesheets across three regions
- Collating approved timesheets and checking them against contract terms
- Flagging discrepancies, missing approvals and anything that looks wrong
- Preparing summary schedules for review and sign-off
Vetting, onboarding and documentation
- Collecting onboarding documents from new contractors and following up on anything outstanding
- Carrying out identity and right-to-work checks against a defined checklist
- Requesting and chasing references, and recording the responses accurately
- Maintaining complete, audit-ready compliance files for every contractor we place
Records, systems and coordination
- Keeping contractor, client and placement records accurate and up to date
- Maintaining our SharePoint and Teams file structure
- Preparing invoice data for review, and issuing approved invoices
- Liaising with Employer of Record providers on routine onboarding and document requests
- Tracking key dates: contract end dates, document expiries, payment deadlines
- Raising problems early rather than waiting to be asked
What this role is not
We think it is only fair to be clear about the boundaries, so you know exactly what you are taking on:
- You will not authorise or release payments — that sits with our CEO
- You will not set rates, margins or commercial terms
- You will not handle escalated debt or difficult client conversations
- You will not be doing business development or candidate sourcing
Hours and contract
Full time, approximately 10:00 to 18:30 SAST, aligned to UK business hours. Fully remote, based in South Africa. This role is offered on an initial six-month fixed-term contract through Capitex 's UAE entity, with a formal review at the end of the term.
Where this can go
We are a growing business and this is our first operations hire. The role has been scoped so that someone who proves reliable on the fundamentals can take on more over time: ownership of invoicing, oversight of compliance, and eventually the wider operational running of the business as we expand across our three markets.
We would rather