OPERATION ANALYST

This is a remote position.

The Operations Analyst will support operational efficiency by monitoring processes, analyzing operational data, coordinating workflows, and ensuring smooth execution across teams. This role is ideal for early-career professionals who are detail-oriented, structured, and interested in operations, process improvement, and business execution.
Key Responsibilities

- Support day-to-day business and product operations activities.

- Track operational metrics, KPIs, and performance dashboards.

- Assist in coordinating workflows across product, engineering, and business teams.

- Document operational processes, SOPs, and workflow improvements.

- Identify process gaps and support efficiency improvement initiatives.

- Assist in resolving operational issues and escalations.

- Support reporting and data analysis for operational decision-making.

- Participate in Agile ceremonies and cross-functional meetings.

- Ensure timely follow-up on tasks, dependencies, and deliverables.

Required Qualifications

- 3-5 years of experience (internships or academic projects included).

- Strong analytical and organizational skills.

- Good communication and coordination abilities.

- Basic understanding of business operations or process management.

- Ability to work in a structured, fast-paced environment.

Technical Skills

- Microsoft Excel / Google Sheets (data tracking and reporting)

- Basic data analysis and reporting

- Process mapping and documentation

- KPI tracking and dashboard understanding

- Familiarity with Agile workflows

- Exposure to tools such as Jira or similar task management systems (preferred)

- Basic understanding of business process improvement concepts.

Originally posted on Himalayas