Network Engineer

Why Pythian :

At Pythian , we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian , a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics.

Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client’s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today’s rapidly changing digital economy.

Why you:

As a Network Engineer, you will be responsible for providing 24/7 network support to clients across the globe in enterprise network operations and handling escalations and severe cases.

If this is you, and you wonder what it would be like to work at Pythian , reach out to us and find out!

Intrigued to see what a life is like at Pythian ? Check out #pythianlife on LinkedIn and follow @loveyourdata on Instagram!

Not the right job for you? Check out what other great jobs Pythian has open around the world! Pythian Careers

What you will be doing:

This position is accountable for ensuring:

- Administration and Management of complex networking solutions in enterprise data centers and remote offices worldwide.

- Extensive experience with Cisco Catalyst and Nexus switches.

- Advanced knowledge of ARP, MAC Address Table, VLAN, Spanning Tree Protocol, EtherChannel, Switch Stacking, HSRP/VRRP, Access Lists (ACLs), and NAT.

- Hands-on experience in configuring and troubleshooting Enterprise LAN and WAN.

- Comprehensive knowledge of networking fundamentals, including TCP/IP, BGP, OSPF, MPLS, VPN technologies (IPSec, GRE), and routing/switching principles.

- Hands-on experience in implementing security measures like access control lists (ACLs) and firewall policies to protect the network

- Must have experience in enterprise network operations in handling escalation and severity cases.

- Coordination with ISP, clients and onsite technical teams for troubleshooting network and security incidents.

- Providing permanent remediation for affected endpoints in our network environment

- Documenting network issues related to Incidents with in-depth event logs, RCA, and evidence

- IOS/firmware upgrade in Cisco network devices as and when required

- Good to have experience in configuring and troubleshooting CISCO wireless controllers, Aerohive Products.

- Excellent client-facing communication skills and the ability to Manage client interactions and escalations, ensuring client satisfaction and timely resolution of critical issues.

- Facilitate P2/P1 Technical calls from the network's end, demonstrating exceptional communication and problem-solving skills to de-escalate situations and provide clear, concise updates to clients.

What we need from you:

- 5-10 years of experience implementing and managing multi-vendor network solutions.

- Extensive experience in Routing and Switching.

- Prior experience collaborating with global clients from the US, Europe, and APAC regions

- Excellent written and verbal communication skills, with a proven ability to manage client expectations and handle high-pressure situations effectively.

- Must be able to effectively handle multiple projects simultaneously

- Analytical and problem-solving skills, with a focus on delivering effective solutions and efficiently managing client escal