Mortgage Closing Supervisor

Position Summary:
Responsible for oversight of the loan closing and funding team.
Duties and Responsibilities:

- Day-to-day supervision of the activities with the loan closing and funding areas.

- Preparation of accurate loan closing packages for in-house and secondary market loans within required regulatory timelines.

- Responsible for accurate loan fundings onto Marine Credit Union ’s core system and balancing of various GL’s.

- Maintaining efficient member service and relationships.

- Plan and organize workload assignments of staff.

- Conduct 1 on 1’s and team meetings in conjunction with the Mortgage Processing Manager.

- Provide training and coaching to closing and funding team members.

- Complete audit responses applicable to closing documents and funding findings.

- Prepare and provide reporting as needed to Mortgage Processing Manager.

- Provide Quality Control prior to closing and post-closing.

- Ensure Final Title Policies are timely and accurate.

Knowledge, Skills, and Abilities:

- Knowledge of credit union operations focused on mortgage lending.

- Ability to provide critical feedback to all team members.

- Ability to influence, educate, and connect team and members to technology.

- Knowledge of laws and regulations related to Credit Union operations policies and procedures.

- Previous experience in customer service.

- Knowledge in Symitar, Salesforce, Encompass, and Synergy.

- Knowledge of Fannie Mae and Freddie Mac requirements.

- Leadership abilities including employee coaching and development for quality, performance, and results.

- Strong organizational skills with the ability to manage workflow, staffing needs, projects, and departmental priorities.

- Strong verbal and written communication skills.

Education and Experience:

- College Degree in Business, Finance, Math, Accounting, or related field desired.

- 5+ years of lending experience desired.

- 3+ years of supervisor/management experience desired.

Physical Requirements (with or without accommodation) :

- Long periods of sitting will occur regularly.

- Occasional lifting and/or moving 15 lbs or less.

- Use of a computer and telephone required.

- Occasional bending, stooping, or crouching may be required.

This job description is not a complete statement of all duties and responsibilities comprising this position.

Originally posted on Himalayas