Microsoft Agentic Director

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Thispostis for a position within the Experience unit at Genpact (FormerlyRightpoint).Experience is Genpact ’s capability for designing and improving the platforms, interactions and journeys employees and customers use every day. With deep expertise across leading platforms like Adobe, Microsoft, Sitecore, and Optimizely, we unite strategy, human-centered design, engineering and AI inside core enterprisesystems,so experiences don’t just look better, they perform better, drive adoption and turn advanced technology into measurable business outcomes at scale.

The Agentic Workspace Solution Director is the strategic leader and senior subject matter expert for Genpact 's Agentic Workspace solution. You will support the vision, intellectual property, and go-to-market for how we help enterprise clients reimagine the modern workplace through agentic AI — building, configuring, and demonstrating solutions on Microsoft Copilot, Copilot Studio, SharePoint, and Microsoft Foundry, while remaining fluent across the broader agentic ecosystem (Adobe, Opal (Gemini), Anthropic, and beyond).

You will lead Genpact 's proprietary IP in this space, Agentic Experience suite, and our Digital Workspace IP Spark Workspace and Spark Connect. You will partner with sales to run demos and hands-on configuration sessions, shape multi-platform proposals, and guide our internal teams in solutioning. Success in this role is measured by growth in Agentic Workspace pipeline and wins, the maturity and adoption of our IP, and the enablement of teams to deliver client outcomes that increase employee productivity and unlock new ways of working.

What You Will be Doing:

Solution Development & Sales Enablement

- Agentic Workspace Solution Strategy:Collaborate with clients and Genpact sales teams to understand business goals, employee experience pain points, and the operating model the client wants to move toward. Define tailored Agentic Workspace solutions combining Microsoft technologies and translate technical capabilities into executive-friendly value stories with clear linkage to productivity gains, cost takeout, and revenue enablement.

- (Required) Microsoft Platform Mastery:Serve as Genpact 's senior solution SME for the Microsoft agentic stack. Maintain deep, current expertise in Microsoft 365 Copilot, Copilot Studio, SharePoint, Microsoft Graph, Power Platform, and Microsoft Foundry. Maintain a deep understanding of Microsoft's agentic roadmap (new releases, private previews, partner programs) and translate that into opportunities for our clients.

- (Bonus) Multi-Vendor Agentic Fluency:Bring credible, hands-on experience across the broader agentic ecosystem including Adobe, OpenAI, Google, and Anthropic. Advise clients on when to lead with Microsoft, when to compose across vendors, and how to make pragmatic build/buy/compose decisions. Use this fluency to design heterogeneous agent architectures and to position Genpact as a platform-agnostic transformation partner.

- Sales Demos & Live Configuration:Act as the lead solution architect in the sales cycle for Agentic Workspace opportunities. Run high-impact, customer-facing demos and live configuration sessions. Showcase Agentic Experience suite, Spark Workspace and Spark Connect scenarios in front of client audiences. Drive discovery workshops, craft compelling proposals and RFP responses, scope effort, and coordinate with engineering to validatefeasibility (scop