Microsoft 365 and Support Services Engineer
We are currently seeking experienced Microsoft 365 and Support Services Professionals to join our team. You will be joining a team of highly dedicated professionals that thrive for new challenges daily, as well as a company that demonstrates the greatest care for its employees and has a track record for sound business decisions.
- Deploy Microsoft 365 Environments
- Deploy Azure AD Environments
- Deploy Advanced Microsoft 365 Services including Compliance and Governance
- Architect Office/Microsoft 365 Service Environments
- Maintenance of Azure Active Directory environments including Policies
- Monitoring of Network and Desktop Environments
- Maintaining Desktops, Laptops, Tablets, and Smartphones
- Assisting on IT Projects as required
- Working with End-Users and Vendors to support applications and environments
- Deployment and Management of Microsoft desktop Infrastructure
- Routine Maintenance with desktops and end-users
- Deployment of end-user Infrastructure
- Deployment of Infrastructure improvements on Client environments
- Assist in maintaining and deploying other Client applications and environments
- Leading initiatives for researching and deploying new applications
- Coordinating various IT Operations for Clients
- Handling daily support calls which can range from Tier 1 to Tier 3 support requirements.
- Provide guidance to your teammates as a member of the team
- Working with End-Users and Vendors to support applications and environments
- Working with Client Stakeholders on strategy and vision
- Meeting regularly with Clients and attend Client meetings and engaging Executive Management.
- Supporting Client initiatives remotely and some on premise
- Routine network maintenance in various Microsoft environments.
Required
- Three years or more of IT support experience
- Two years of experience with managing Windows and Mac Desktops
- Having a worked in a highly motivated, fast-paced, critical support role
- An excellent reputation for support to end-users and leading teams
- Excellent decision making and critical-thinking skills
- Excellent organizational and communication skills are required
- Ability to meet deadlines with Projects and Assignments
- Ability to learn and support new technologies and train others
- Some regional travel maybe required – all expenses paid
- Participate in an on-call rotation schedule
- Must be an energetic and highly motivated self-starter
- Must be self-motivated and have a positive attitude
- Must be detail oriented
- Must have the ability to multi-task
- Must have excellent oral and written communication skills
- Must have the ability to communicate effectively with others
Preferred
- One year or more of advanced Office 365 experience is preferred
- Solid experience in support management roles is preferred
- Experience with Microsoft Azure Active Directory is preferred
- Experience with AWS or Azure.
- Experience with Windows Servers.
Benefits and Compensation
- Salary based on Skill sets, Capability, and Experience
- Flexible hours and Remote Work Friendly
- Comprehensive Health Insurance
- Prescription Coverage
- Dental Coverage
- Vision Coverage
- Short-Term Disability
- 401K Retirement Plan
- Paid Time Off
- Paid Training
- Paid Certification Testing
Digital Forge has been a forward-thinking market leader in Cybersecurity, Compliance, Risk Management, and Incident Response since 1996. Clients choose Digital Forge because of our world-class team of business and cybersecurity professionals, who continually advance themselves in their respective disciplines through continued education and in-the-field experience. The core of our success is a direct result of our people, processes, and technology. Our team of professionals bring countless years of experience, discipline, and skills that directly impact the success of our company and our clients.
We partner with our clients, working in union towards a common purpose and