Member Experience & Benefits Consultant
Member Experience & Benefits Consultant (Remote)
Globe Life AO | 100% Remote | Work From Home | U.S. Applicants Only
Create Exceptional Client Experiences While Building a Career with Purpose
Globe Life AO is expanding our remote team and seeking enthusiastic, self-motivated professionals who are passionate about helping people and delivering exceptional customer experiences. As a Member Experience & Benefits Consultant , you'll work directly with current and prospective clients, providing personalized guidance, answering questions, and helping families better understand the supplemental benefits available to them.
If you're looking for a flexible career with unlimited growth potential, world-class mentorship, and the opportunity to make a meaningful impact every day, we'd love to hear from you.
Why Join Globe Life AO?
🌎 100% Remote Position
Work from the comfort of your home while enjoying the flexibility of a fully virtual career.
📚 World-Class Training & Mentorship
Receive comprehensive onboarding, virtual workshops, ongoing coaching, and leadership development from experienced professionals.
💰 Weekly Pay + Performance Bonuses
Earn competitive weekly compensation with uncapped commissions, performance incentives, and long-term residual income opportunities.
❤️ Comprehensive Benefits
Eligible representatives may receive:
- Company-supported life insurance
- Accidental Death Benefit (ADB) coverage
- Medical insurance reimbursement
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Union representation through OPEIU Local 277
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Leadership and professional development opportunities
💻 Advanced Technology
Access modern digital tools and resources that help you serve clients efficiently and succeed in a remote environment.
📈 Career Advancement
Advance into leadership based on your performance, initiative, and commitment to growth.
✈️ Recognition & Incentives
Outstanding performance may be rewarded through:
- Leadership conventions
- Professional conferences
- Incentive travel
- Team-building events
- Recognition and performance awards
Key Responsibilities
As a Member Experience & Benefits Consultant , you will:
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Welcome and onboard new members through the enrollment process
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Conduct virtual consultations by phone and Zoom
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Provide personalized guidance based on each client's unique goals and needs
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Explain available benefit options clearly and professionally
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Respond promptly to client questions while delivering exceptional customer service
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Build long-term client relationships through ongoing communication and support
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Organize appointments and maintain accurate digital records
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Ensure compliance with company policies and applicable state regulations
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Participate in ongoing training, mentorship, and professional development
What We're Looking For
Successful candidates typically demonstrate:
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Excellent communication and active listening skills
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Strong problem-solving and critical-thinking abilities
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Positive attitude with a growth-oriented mindset
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Self-motivation and personal accountability
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Ability to work independently while collaborating within a remote team
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Strong organizational and time-management skills
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Comfort using Zoom, email, and web-based technology
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Coachability and a commitment to continuous learning
Experience in customer service, client relations, healthcare, hospitality, education, financial services, recruiting, or sales is beneficial—but not required . We provide comprehensive training for motivated individuals who are ready to build a rewarding career.
Minimum Qualifications
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Legally authorized to work in the United States
- Reliable high-speed internet connection
- Windows-based computer with webcam
- Professional home office environment
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Ability to obtain a state Life & Health Insurance License (licensing guidance provided)
Why This Career Matters
Every conversation is an opportunity to help someone better understand their benefits, protect their fam