Medi-Drive Aetna 1099
If you are passionate about helping people, prefer evening shifts and love working from home , this may be the perfect opportunity for you!
Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter—and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Qualifications:
- Proven track record of ALL of the following STRIVE values:
- [S]ervice
- [T]enacity
- [R]esponsibility
- [I]ntegrity
- [V]ersatility
- [E]ntrepreneurship
- Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
- Strong desire to be helpful and take ownership to resolve customer situations
- Empathetic and active listening
- Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
- Positive outlook and enthusiastic attitude
- Conscientious team player
- Driven by delivering results
- Professional demeanor, put together
- Dependable and consistent, history of good attendance
- Naturally curious with an aptitude for learning and understanding quickly
- Ability to multitask by reading, typing, and navigating through applications while speaking with customers
- Prior customer service/troubleshooting experience preferred
Responsibilities:
- Communicate with customers in a proactive and professional manner.
- Respond to questions and provide information while exceeding customer expectations.
- De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
- Identify root cause of inquiries by asking probing questions to determine the best solution.
- Maintain required product knowledge to deliver best in class service.
Details:
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Start Date : April 27, 2026
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Training Schedule : Friday 4/27, Monday 3/30 - Tuesday 3/31 9am-5pm EST for the first 3 Days
- Production Schedules available:
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Regular Shift – 5 days a week (32 hrs a week)
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Pay: $17.00/hr
Originally posted on Himalayas