Master Digital Stylist Business Manager
Salary Range $85,808 - $107,260* Job Description:
WHO WE ARE:
Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue , Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e-commerce platforms. Through strong partnerships with the world’s most esteemed brands, cutting-edge technology and the industry’s most comprehensive luxury customer data, Saks Global is shaping the future of retail.
YOU WILL BE:
The Business Manager, Master Digital Stylist is a first-of-its-kind role created to support one of Saks Global's highest-producing remote digital stylists. This is a rare opportunity to serve as the operational, analytical, and strategic backbone behind an elite selling business—one that spans all three pillars of Saks Global, commands a significant social media following, and is supported by a large team of assistants, interns, and store partners.
This role goes well beyond traditional sales management. You will function as a true business partner: owning performance reporting, coordinating a multi-layered support team, managing the stylist's growing partner network across all store locations, and ensuring the business operates with the precision, discretion, and elevated service standards befitting a Master Digital Stylist.
The ideal candidate brings a sharp commercial mindset, luxury retail expertise, and an entrepreneurial approach to running a fast-growing, high-complexity digital selling operation.
YOU WILL DO:
Business Operations & Performance
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Serve as the primary business lead for the Master Digital Stylist, owning daily functions, team coordination, escalation of customer issues, and performance oversight across all channels and selling pillars
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Build and maintain reporting dashboards, scorecards, and KPI trackers to provide real-time visibility into sales performance, client engagement, outreach conversion, and team productivity
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Monitor and analyze weekly and monthly business results—including category mix, client retention, acquisition, reactivation, and revenue pacing—and translate insights into clear, actionable strategy adjustments
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Lead forecasting, goal setting, and seasonal planning efforts, ensuring sales targets and outreach strategies are aligned with Saks Global business priorities and inventory opportunities
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Own event planning and campaign execution, coordinating logistics across the stylist's team and store partners to maximize revenue impact
Team Leadership & Coordination
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Manage and support a diverse team including direct assistants (3–4), interns (2), and an extended network of store-based partners across all Saks Global locations and all three brand pillars
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Facilitate structured communication and workflow alignment across the team, ensuring each member understands priorities, performance expectations, and their role in delivering a consistent client experience
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Conduct regular coaching sessions, performance check-ins, and team reviews that elevate productivity, selling skills, and accountability
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Onboard, develop, and mentor junior team members and interns with a focus on luxury service standards, digital clienteling best practices, and the business's unique operating model
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Act as the team's operational hub—managing information flow, resolving day-to-day challenges, and ensuring the stylist can remain focused on client engagement and high-value selling activity
Digital & Social Media Business Management
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Support and optimize the stylist's remote selling ecosystem, including CRM management, virtual styling workflows, digital outreach cadences, and content-driven clienteling strategies
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Partner closely with the stylist to ensure all social media-driven client inquiries, inbound leads, and community engagement opportunities are con