Market Access Content & Account Lead
Blue Matter is a strategic consulting firm serving the life sciences industry. With deep expertise in specialty therapeutics, particularly oncology and rare diseases, we help clients achieve commercial success across the lifecycle of their products, portfolios, and organizations. Market access is a core part of that work, helping clients navigate an increasingly complex access landscape. Through SALT Access, our integrated creative agency, we translate market access and commercialization strategies into compelling, effective multichannel marketing, design, and communications, with a focus on value and access messaging. Blue Matter , together with SALT Access, fosters an entrepreneurial culture and is committed to being one of the best places to work.
We are seeking an experienced, hands-on Market Access Content & Account Lead to join our growing agency team supporting pharmaceutical and life sciences clients.
This is a role for a driven, self-sufficient communicator who thrives in an entrepreneurial environment. You will own client relationships day to day — listening closely, asking the right questions, and distilling client requests into clear, actionable direction for manuscript development and the creative team. You don’t need to build market access strategy from scratch, but you must “speak strategy” fluently enough to ensure our creative output resonates with key audience segments, including payers, healthcare professionals (HCPs), formulary decision-makers, and organized customers.
This role acts as the critical bridge between the client, market access strategy, and creative execution. You will blend deep fluency in the market access landscape with expert manuscript development, messaging, and content strategy to transform client requests and high-level consulting inputs into persuasive, compliant materials (e.g., value decks, pull-through tools, educational resources, multichannel engagement tactics) that clearly articulate a therapy’s value, simplify the path to reimbursement, and ultimately drive patient access across the healthcare ecosystem.
Because we operate as a lean, high-growth agency, you will be expected to run projects with minimal oversight — bringing established expertise, sound judgment, and the confidence to make calls independently based on solid, demonstrable experience.
KEY RESPONSIBILITIES
Account & Client Management (primary focus)
- Serve as a primary day-to-day client contact, building trusted relationships and anticipating client needs
- Lead client discussions to gather insights, clarify objectives, and pressure-test requests before work begins
- Distill client requests — often ambiguous or high-level — into precise, actionable briefs and content direction for manuscript development and the creative team
- Manage client expectations proactively around scope, timelines, feedback cycles, and MLR requirements
- Provide “on-the-spot” content recommendations in client meetings, backed by market access expertise
- Identify opportunities to expand and deepen client engagements
Project Management & Creative Collaboration
- Work closely with designers and production teams to ensure copy and visuals integrate seamlessly for maximum impact
- Work closely with agency project management and traffic team to manage timelines and deliverables across multiple concurrent projects with minimal oversight
- Serve as the “Strategic Guardrail” during the creative process, ensuring that design elements enhance rather than distract from the core access message
Manuscript & Content Development (primary focus)
- Interpret and apply strategic inputs from clients and consulting teams to develop brand narratives that resonate with payer stakeholders
- Own manuscript development end to end: synthesize, outline, draft, edit, and finalize content manuscripts — complete, referenced, annotated copy documents — that serve as the blueprint for the art team’s design and execution of each deliverable
- Write c