Mandarin Bilingual Virtual Assistant

Job Title: Mandarin Bilingual Medical Virtual Assistant - Customer Service
Company: Neolytix

Work Set up: Remote
Employment Type: Full-time
About this Position

Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix , we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic
About Neolytix

Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.

Work with a company where your work can make a real impact!

- We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them.

- 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating!

Working at Neolytix

At Neolytix , you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun!

- Complimentary Medical Coverage

- Life & Disability Insurance

- Work with diverse team members across countries & cultures

- Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts

Job Description

- Prepares and assembles medical record documentation/charts for physician

- Ensures medical record compliance by self-documentation attestation.

- Updates patient history, physical exam, and other pertinent health information in the patient

- Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.

- Monitors the duration of basic lab results and screening procedures.

- Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.

- Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.

- Demonstrate understanding necessary to assess, review and apply criteria

Requirements:

- Previous experience in a customer service or healthcare-related role preferred

- Strong communication and interpersonal skills

- Excellent problem-solving abilities and attention to detail

- Ability to multitask and prioritize tasks in a fast-paced environment

- Proficiency in Microsoft Office and electronic medical records (EMR) systems

- Compassionate and empathetic demeanor

- Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram

- Webcam, Noise Cancelling headset, 30mbps internet speed or above

- Dedicated place at home for work

Job Type: Full-time
Benefits:

- Paid training

- Work Location: Remote

Originally posted on Himalayas