Manager, Talent Operations
JOIN THE BEST TEAM IN SPORT & SPIRIT
At Varsity Brands , we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.
Location: Remote in TX, IN, TN, or KS. Expected to travel onsite once per quarter for leadership meetings.
HOW YOU WILL MAKE AN IMPACT:
Varsity Brands is hiring a Manager, Talent Acquisition Operations, to lead the operational engine of the Talent Acquisition team. Reporting to the Director of Talent Acquisition & Operations, the Manager of Talent Operations executes the overall strategy set by the Director and works on continuous improvement of the Talent Acquisition tech stack, data reporting and analysis, talent marketing, the early career program, and sourcing resources. This role leads a team and partners closely with TA leadership, HR, HRIS, IT, and external vendors to ensure talent initiatives are implemented, adopted, and optimized across the enterprise.
WHAT YOU WILL DO:
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Lead, coach, and develop a team of two (Talent Operations Specialist, Talent Marketing Specialist, Sourcers, and Talent Coordinators) setting priorities, managing performance, and building operational and sourcing capability within the Talent Acquisition team.
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Manage team workload, capacity, and Sourcing assignments, balancing high-volume and hard-to-fill demand and holding the team accountable to productivity, quality, and candidate experience standards.
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Recruit, onboard, and retain team talent, building career paths, development plans, and succession depth across Talent Operations, Talent Marketing, and Sourcing.
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Own the Talent Acquisition tech stack strategy and roadmap (Workday, Phenom People, Indeed, LinkedIn, etc.), serving as senior product owner accountable for the selection, implementation, integration, maintenance, and optimization of all Talent Acquisition tools, services, and vendor partnerships.
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Oversee system enhancements and customized configurations, approving changes escalated by the Talent Operations Specialist, and communicating updates to Talent Acquisition partners and leaders.
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Manage vendor relationships and contracts, leading monthly/quarterly/annual business reviews with key vendors and stakeholders, and holding vendors accountable to service levels and deliverables.
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Partner with IT, HRIS, and business process owners to ensure workflow continuity, adoption, and compliance across the TA tech stack, including the evaluation and deployment of AI solutions such as interview tools, candidate assessments, scorecards, and communications.
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Own Talent Acquisition data reporting and analytics, designing and governing dashboards and recurring reporting that measure recruiting activity, funnel health, capacity, quality of hire, and compliance (including DE&I and regulatory reporting).
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Analyze and communicate key performance indicators and trends to TA leadership and business stakeholders, translating data-driven insights into recommendations that improve recruiting outcomes, candidate experience, and operational efficiency.
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Reduce risk and protect the organization by establishing audit routines for regulatory compliance and data integrity, partnering with HR Compliance and Legal to ensure adherence of TA processes to federal and state laws.
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Lead Talent Marketing strategy and execution through the Talent Marketing Specialist, including employer brand campaigns, career site content, job advertising, social media presence, and recruitment marketing technology, to strengthen the employer value proposition and attract top talent.
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Measure and optimize talent marketing performance, managing media spend an