Manager, Operations
WHY YOU SHOULD APPLY
Purpose . VOW for Girls champions the girls around the world without the rights, resources, and choices to decide their own futures. You can be part of the team making that happen.
Community . Be part of an amazing team (staff and supporters!) who are passionate about our mission.
Work you’ll love . A creative and collaborative environment where we value your unique skills and insights.
Totally remote. Work from anywhere in the United States.
JOB DESCRIPTION
The Operations Manager is a key member of VOW's lean, learning-focused team. Reporting to the VP of Operations, this role manages the day-to-day functions of a fully remote nonprofit organization across finance, HR, IT, legal, and project management. You will serve as an operational backbone for the team — building systems, improving processes, and enabling everyone to do their best work in the service of girls around the world.
RESPONSIBILITIES
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Finance & Administration
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Process invoices and manage vendor relationships.
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Monitor organizational spending against budgets and flag variances to the VP of Operations.
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File compliance paperwork, state charitable registrations, and corporate registrations, to ensure the organization meets all legal and regulatory requirements.
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Draft and manage contracts, policies, and procedures.
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Operations & Systems
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Administer and optimize key software platforms across the organization.
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Lead knowledge management projects, including data clean-up, document library organization, and documentation.
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Identify opportunities to improve efficiency across workflows and functions.
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Prepare agendas, materials, and follow-up notes for internal meetings.
Support the collection, organization, and reporting of organizational data, including marketing and fundraising metrics; maintain dashboards or tracking tools that help the team monitor progress toward goals.
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HR & People Operations
- Onboard and offboard staff.
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Maintain HR records and assist with benefits administration.
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Create and deliver staff training and coordinate team-wide learning opportunities.
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Help plan and facilitate in-person team gatherings and events.
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Communications & Cross-Functional Support
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Monitor public-facing inboxes, respond to messages, and route messages to the appropriate team member.
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Maintain a database of grantee stories about programs VOW supports.
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Create and maintain project plans, timelines, and progress reports for organizational initiatives.
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Partner with the fundraising and marketing teams on special projects and operational needs.
- Other duties as assigned.
YOUR EXPERIENCE
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5 years of progressive experience in nonprofit operations, office management, administration, or a related generalist role.
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An attention to detail that means you double-check your work and love creating a well-organized spreadsheet.
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Demonstrated ability to manage multiple priorities independently in a remote, fast-paced environment.
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A willingness to learn new skills and pitch in with a variety of projects across our small team.
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A demonstrated ability to use independent research and online tools to learn in an asynchronous way backed up by support from your manager.
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Proficiency in Google Workspace or Microsoft Office (especially Excel).
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Willingness to travel occasionally for in-person team gatherings.
BENEFITS
VOW offers a generous benefits package, including:
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Generous and flexible PTO in addition to 13 paid holidays, as well as personal and sick leave.
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100% medical, dental, and vision benefits for employees and 70% for family.
- 401K match of 1% that vests immediately.
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12 weeks paid parental leave (available after 6 months of employment).
- Home office setup stipend.
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Funding for professional development opportunities.
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The ability to work from wherever in the U.S. is best for you.
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Regular in-person gatherings of the full VOW team.
LOCATION