Manager, Care Program Strategy and Operations
Job Title: Manager, Care Program Strategy and Operations
Job Location: Work at Home, Illinois, United States
Job Location Type: Remote
Job Contract Type: Full time
Job Seniority Level:
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes, and population health is the engine of our clinical and economic model; it’s how we deliver high-quality, cost-effective care to patients who need it most.
As a Manager, Care Strategy and Operations, you will play a critical role in supporting our Oak Street Health patients, providers and business by owning the strategy and execution for two of our highest-priority clinical initiatives. You’ll lead a small team while working at the intersection of our central functions (“Treehouse”) and field-based clinical operations — translating program design into consistent, measurable delivery across Oak Street centers nationwide.
What You’ll Do
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Manage the programs. Lead strategy, execution, and continuous improvement for our Diabetes and Hypertension programs. Evaluate how they interact with broader Oak Street initiatives to drive clinical and economic results.
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Build and scale. Manage the full lifecycle of clinical interventions — from pilot design and launch through proof of concept and national scale.
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Lead a team. Manage and develop 1–3 direct reports, building capacity while maintaining accountability for program outcomes.
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Drive cross-functional alignment. Partner with clinical, operational, and regional leaders to build business cases and move initiatives forward without formal authority over those teams.
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Ensure field execution. Collaborate with regional teams to translate central strategy into consistent clinical and operational practice at the center level.
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Track what matters. Monitor and communicate key metrics — quality measures, utilization, and financial impact — and use data to drive program decisions.
What You Bring
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5+ years in healthcare strategy, consulting, population health, consulting, or clinical operations. Bachelor's degree required.
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Demonstrated ability to launch pilots and scale initiatives across a distributed, national footprint
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Strong project management skills across complex, multi-stakeholder environments
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Experience managing or mentoring others, with a collaborative leadership style
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Comfortable synthesizing data to build compelling business cases and influence senior stakeholders
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Thrives in ambiguous, high-growth environments; change-oriented without losing rigor
- Bachelor’s degree required
Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.
What does being “Oaky” look like?
- Radiating positive energy
- Assuming good intentions
- Creating an unmatched patient experience
- Driving clinical excellence
- Taking ownership and delivering results
- Being relentlessly determined
Oak Street