Maintenance Coordinator

Location : Work from Home
Type of Employment : Full-time or Part-time (depends on client requirements)
Work Shift : US Business Hours

About Us

OurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at .

Job Summary

We are looking for a highly organized and responsive Maintenance Coordinator to manage property maintenance requests, vendor assignments, and work order follow-ups. The ideal candidate will coordinate repair and service needs between tenants, vendors, and property managers, ensuring timely and high-quality resolution of maintenance issues.

Key Responsibilities

- Receive and respond to maintenance requests via phone, email, or property management software

- Create, assign, and monitor work orders in coordination with vendors and technicians

- Communicate service updates with tenants and property owners

- Follow up on open work orders to ensure timely completion and resident satisfaction

- Verify and process vendor invoices for accuracy and completeness

- Manage emergency maintenance situations with appropriate urgency

- Maintain detailed maintenance logs and vendor performance records

- Generate maintenance activity reports for property managers and owners

Qualifications and Skills

Required:

- 2+ years of experience in property management or maintenance coordination

- Familiarity with property management software (e.g., AppFolio, Buildium, Propertyware)

- Excellent English communication skills, both written and verbal

- Ability to prioritize and manage multiple maintenance requests simultaneously

- Strong problem-solving and decision-making abilities

- Experience coordinating with vendors, contractors, and maintenance teams

Preferred:

- Background in handling residential and property maintenance

- Knowledge of maintenance workflows, service SLAs, and tenant satisfaction practices

- Experience in handling after-hours or emergency maintenance requests

Additional Requirements

- Must be currently residing in the Philippines or Latin America

- Must have a stable internet connection and remote-ready workstation

Compensation and Benefits

- Permanent work-from-home setup

- Ongoing training and professional development opportunities

- Collaborative and supportive work environment

- Competitive salary

Originally posted on Himalayas