LMS Administrator (WFH)

This is a remote position. - Upload and organize learning content, courses, assessments, and resources onto the LMS platform - Ensure all course materials are accurate, properly labeled, and accessible to the intended audience - Collaborate with content creators and subject matter experts to maintain up-to-date and relevant learning materials - Facilitate user enrollments in courses, workshops, and training programs based on organizational guidelines and learner preferences - Assist with user registration processes, password resets, and other user account-related tasks - Provide first-level technical support to users, addressing inquiries and troubleshooting issues related to the LMS - Generate regular reports on LMS usage, course enrollments, completion rates, and other relevant metrics - Conduct periodic audits of the LMS content to ensure consistency, accuracy, and adherence to instructional standards - Gather user feedback and suggestions for LMS improvements, advocating for user needs and a seamless learning experience - Implement best practices for user navigation and engagement within the LMS platform - Work with the project team to plan and execute the migration process, including data transfer, content mapping, and testing - Support the communication and training efforts to onboard users to the new LMS, ensuring a smooth transition Requirements - Bachelor's degree in a relevant field or equivalent work experience. - Proven experience (e.g., 2-4 years) in LMS administration or a similar administrative role - Familiarity with Learning Management Systems, preferably experience with Docebo - Strong organizational skills and attention to detail to manage content and user data effectively - Technical aptitude and ability to troubleshoot basic LMS issues - Excellent communication and interpersonal skills to provide user support and collaborate with cross-functional teams - Proficient in data analysis and report generation using LMS analytics tools - Knowledge of e-learning principles and instructional design concepts is a plus - Willing to work on night shift Originally posted on Himalayas