Lead, Payment Poster and Refunds
General information
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Job Title
Lead, Payment Poster and Refunds
Functional Area
Teammate - Revenue Cycle
City
Remote
Work Location Type
Remote
Employment Type
Full-time (30+ hrs/week)/FULLTIME
Description & Requirements
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Position Description & Requirements
WHO WE ARE AND WHAT WE DO:
Radiology Partners , through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
Position Summary:
- Lead and support Payment Posting and Refunds teams, including workload management, staff development, performance coaching, and operational oversight.
- Ensure timely and accurate posting of insurance and patient payments, adjustments, contractual allowances, deductibles, copays, and denials.
- Serve as the primary escalation point for payment posting and refund-related issues, partnering with leadership to resolve challenges and improve processes.
- Oversee credit balance identification, refund processing, payment research, and resolution of unidentified payments, recoupments, and account discrepancies.
- Drive operational efficiency and revenue cycle performance through auditing, quality assurance, cross-functional collaboration, and continuous process improvement.
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:
- 3–6 years of revenue cycle experience, with preference for radiology or physician practice billing environments preferred Strong knowledge of payment posting processes, including EOBs, EFTs, ERAs, and payer reimbursement methodologies.
- Thorough understanding of Medicare, Medicaid, and commercial insurance payment and reimbursement practices.
- Excellent analytical, problem-solving, and communication skills, with the ability to identify revenue cycle impacts and drive effective solutions.
- Highly organized and detail-oriented professional who thrives in fast-paced, collaborative environments and is proficient in Microsoft Office applications.
Why Radiology Partners :
- Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
- Compensation Reviews, Career Growth Opportunities
- Generous PTO Plans and Paid Holidays
- Proudly Certified as a Great Place to Work for Five Consecutive Years
FOR MORE INFORMATION:
COMPENSATION: The hourly range for this position is $22 - $25. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, c