Lead Experience Technician - Mission Success Leader

This is a remote position.
Goals and Outcomes:
The Mission Success Leader is responsible for leading our client missions to success. This includes setting up, installing, operating, testing, and troubleshooting Audio/Video/Control and related equipment to create an experience that will help our clients impress their audience.

Essential Responsibilities:
- Mentor and coach technicians

- Understand and review all drawings so that all related information, Schedules and documentation is understood.

- Verify all of the drawings, code, site pictures, and job description are complete and you have access to them.

- Assemble and test equipment racks per the rack build schedule.

- Ensure the equipment is programmed, configured and tested before onsite installation.

- Make certain all cables, connectors, hardware and tools needed to complete the project are available and collected.

- Maintain a clean an organized vehicle with appropriate tools, ladders and safety equipment.

- Inventory and deliver all equipment to the job site.

- Complete walk through of the site with the PM and go over all details of the installation.

- Verify working times and access to the workspace.

- Install all equipment per ASW documentation and standards.

- Perform minor DSP changes and load control code as necessary.

- Ensure that the job is completed to ASW and industry standards for a safe and fully functional system.

- Update mission progress in Adobe Construction Cloud and Zoho Projects at the end of each day.

- Ensure that all equipment is connected per the drawings.

- If the drawings are incorrect for functionality, mark the necessary changes accordingly in Autodesk Build.

- Ensure that every wire has a label and it is marked according to the drawings.

- Ensure that the trash is disposed of and the site is cleaner than it was when you arrived.

- Work with the Field Engineer to perform and document system commissioning.

- Submit all changes to engineering for as-built drawings.

Requirements

- CTS-I or BICSI Technician Certification

- Excellent written and verbal communication skills

- Proven customer service experience

- IP networking knowledge

- AV system troubleshooting skills

- Setup and load code into Control Systems (Q-Sys, Crestron, AMX, Extron, etc…)

- Setup and load code into DSP (Q-Sys, Biamp, etc…)

- Terminate Fiber

- Install and configure Interactive displays

- Wireless Microphone frequency coordination

- Video Wall setup and configuration

- Occasional after hours and/or travel may be required.

Benefits

- Free Employee Health Benefits (Cigna)

- Dental & Vision Available

- 401K & HSA with company match

- Profit sharing bonus

- Sam's or CostCo Membership

- Use of Discount Tire fleet discount

- Working with an amazing team and cool gear!

- Company vehicle (Ford Maverick or Bronco Sport)

- Financial assistance with AVIXA and other certifications

Originally posted on Himalayas