LATAM Quality Sr Manager
It's fun to work in a company where people truly believe in what they are doing!
Directs the development and implementation of quality validation of equipment and systems to ensure compliance with appropriate regulatory agency requirements, internal firm standards and industry current practices. Oversees and reviews validation area processes and procedures, making recommendations for changes and/or improvements.
The LATAM Quality Sr Manager is responsible for leading and overseeing quality assurance programs, compliance initiatives, and continuous improvement activities across the Latin America region. This role reports to the VP of Global Quality and provides regional oversight for all LATAM Quality teams and site Quality leaders. The LATAM region includes multiple manufacturing, laboratory, and distribution sites across Brazil, Mexico, and other Latin American countries.
This role ensures products, processes, and operations consistently meet company quality standards, customer expectations, and applicable regulatory requirements.
The ideal candidate will partner closely with manufacturing, operations, supply chain, commercial teams, and global quality leadership to drive a culture of quality, operational excellence, and compliance throughout the region. This role requires professional fluency in English, Spanish and Portuguese to effectively lead and support teams across the LATAM region and to be a leader on the Global Quality Leadership team.
Essential Duties and Responsibilities:
Regional Quality Leadership
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Own and be accountable for regional quality performance, compliance risk, and operational readiness across all LATAM sites, including escalation of systemic issues to Global Quality leadership.
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Serve as the primary regional point of accountability for major quality events, regulatory interactions, and business-impacting quality risks.
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Exercise appropriate quality authority, including the ability to stop production, place product on hold, or delay release when quality or compliance risks are identified.
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Lead regional response to critical quality incidents, including recalls, regulatory enforcement actions, and supply continuity risks, in coordination with Global Quality and Executive Leadership.
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Lead deployment of Global Quality initiatives, standards, and transformation programs across LATAM, ensuring local adoption while providing structured feedback to Global Quality on regional risks, gaps, and improvement opportunities.
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Contribute to Global Quality strategy development by bringing forward regional insights, risks, and improvement opportunities from LATAM operations.
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Ensure alignment of regional quality practices with global quality standards and organizational objectives.
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Drive a Quality culture focused on compliance, continuous improvement, and operational excellence.
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Lead quality-related change initiatives across LATAM, including process standardization, system adoption, and cultural transformation efforts.
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Drive change management activities to ensure sustained adoption of new quality processes, tools, and behaviors.
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Provide leadership and support to regional quality teams and site quality leaders.
Quality Systems & Compliance
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Ensure compliance with company policies, regulatory requirements, and applicable industry standards.
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Maintain and improve quality management systems (QMS) across LATAM facilities and operations.
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Support implementation and standardization of global quality procedures and best practices.
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Own regional quality metrics, dashboards, and performance reviews; provide clear, data-driven insights and recommendations to Global Quality and regional leadership.
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Monitor quality metrics and drive corrective and preventive actions as needed.
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Provide regional oversight of supplier quality performance, including risk assessment, issue escalation, and collaboration with Global Supplier Quality and Suppl