Lao/Laotian-International Telephonic/Video Remote Interpreters

Overview :
As a telephonic interpreter for Lao/Laotian in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities :

- Provide effective telephonic remote interpreting

- Answer inbound calls in a timely manner

- Provide superior customer service

- Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

- Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

- Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience :

- Full fluency in both English and Lao/Laotian

- Technology proficient (web-based platforms, email, Microsoft Word)

- Landline phone access for sound quality

- An interpreting space that is quiet, secure, and free from outside noises

- 2+ years of professional interpreting experience preferred

- Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

- Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.

Originally posted on Himalayas