L3 Support Java

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📍 Mexico

📅 Posted 2026-07-04 · via Himalayas

🏷 Software-Development,Java-Development,Application-Support,Backend-Development,DevOps,L2-L3-Support,L3-Support-Engineer,L3-Support-Specialist,L3-Support-Engineering

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Description

Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise™.

They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers, including Fortune 500 companies. They focus on leveraging next-generation technologies, including 5G, Blockchain, Metaverse, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, on enabling end-to-end digital transformation for global customers.

Our client is one of the fastest-growing brands and among the top 7 IT service providers globally. Our client has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 Global 100 Most sustainable corporations in the World by Corporate Knights.

We are currently searching for a L3 Support Java :
Responsibilities:

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Serve as the primary escalation point (L3) for complex production issues, diagnosing and resolving high-priority incidents.

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Make code-level changes in Java, Unix scripts, and Databases within production environments.

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Execute end-to-end steps following the SDLC process for production bug fixes and patches.

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Manage and troubleshoot multi-tier server environments , including Tomcat, JBoss, WebSphere, and WebLogic .

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Monitor and manage automated jobs using tools like Autosys, Procmon, and Crontab .

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Lead incident, problem, and change management processes using tools like Jira and ServiceNow .

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Maintain and update Shell/Perl scripts to ensure operational efficiency and automation.

Requirements:

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7-10 years of hands-on experience in Java Development or L3 Production Support .

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Advanced Java/J2EE expertise , including REST API, Servlets, JSP, JDBC, Struts, Hibernate, and Spring .

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Extensive experience with relational databases such as DB2, Oracle, or Sybase .

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Strong Unix/Linux proficiency , including advanced Shell or Perl scripting .

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Proven experience with Middleware : WebLogic, WebSphere, or JBoss .

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Hands-on experience with CI/CD and Version Control : Git, Jenkins , and modern deployment repos.

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Familiarity with IDEs such as Eclipse or NetBeans for code analysis and fixes.

Languages

- Advanced Oral English.

- Native Spanish.

Note:
- Fully remote

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Requirements
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