L2 Duty Technical Support Engineer

๐Ÿข Sippy Software ยท all Sippy Software jobs
๐Ÿ“ Canada
๐Ÿ“… Posted 2026-07-19 ยท via Himalayas
๐Ÿท Technical-Support-Engineer,VoIP-Support,L2-Support,Network-Support,Help-Desk,L2-Support-Engineer,Tier-2-Support-Engineer,L2-Support-Technician,Level-2-Support-Technician,L2-Support-Specialist
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Sippy Software , Inc . is a leading developer of carrier grade (class 4 / 5) softswitch technology for next generation Internet Telephony (VoIP) providers.

Sippy Softswitch delivers a complete network management solution for VoIP carriers on a single platform. This call-control software package enables service providers to build scalable and reliable VoIP networks. Based on the Session Initiation Protocol (SIP), it offers a full array of call-routing capabilities to maximize performance for both small and large packet voice networks.

Sippy currently handles more than 4 billion minutes of traffic, across thousands of client networks in more than 100 countries worldwide, assisting new ITSPs to launch on a weekly basis and contributing significant advancements to many open-source SIP projects.

Sippy Software develops and operates cutting-edge telecoms services & software. At Sippy Soft we aim for two things: building/operating great communications software and services and providing in-depth help to our customers to make sure they are successful.
Tasks

- Supporting Sippy Software clients

- Taking part in system maintenance, migration and upgrade activities

- Taking part in testing and education of new system features

Requirements

- Strong written and oral English (intermediate or higher);

- Intermediate knowledge of Linux / Unix administration

- Working knowledge of TCP/IP and network administration on Unix systems

- Base knowledge of sql queries;

To apply for this position, please send a PDF copy of your CV and include a cover note in the body of your email. Applicants should avoid sending their cover letters as an attached document.

Originally posted on Himalayas

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