Key Account Manager - Specialty Adhesives (Mexico)
Job Description:
SUMMARY
Our Salesteamplays apivotalrole inour businessgrowth initiatives and is essential to delivering outstandingcustomeroutcomes.As aKey AccountManager, based in Mexico,you will get to work in a fast-paced and dynamic environment,leveragingyour entrepreneurial spirit, results-oriented strategic mindset, and customer-focused approach. This is an exciting opportunity todrive growth in a wide varietyofmarketswitha high levelof autonomy!
This is a remote role, based inGuadalajara, Mexicoand will serve regions including but not limited to:Guadalajara/Jalisco,Queretaro,Guanajuato,San Luis Potosi, Aguas Calientes.
ITW ’S BUSINESS MODEL & CULTURE:
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We have an environment shaped by our decentralized, entrepreneurial culture that bringsourexciting ideas to life. Our people thrive in our “flexibility within the framework” approach.
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We are committed to providing you with growth and development opportunities that maximize your unique potential.
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Our culture empowers you to think and act like a business owner – we want your entrepreneurial spiritto thrive!
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Be a part of One ITW /One Team, where everyone’s contribution matters in our quest to achieve our full potential.
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We live by our Core Values: simplicity, sharing risk, integrity, respect, and trust.
YOU MIGHT LIKE THIS JOB IFYOU…
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Are an entrepreneur – you enjoy taking ownership of your surroundings and constantlyseekto find ways to improve.
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Area self-starter with an interest in engagingcustomersona face-to-face basis.
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Possess a ‘hunter’ mentalitywith regard tofinding and developing new sales opportunities.
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Are excited about working witha differentiated productand customer mix and are passionate about the customer experience.
PRIMARY RESPONSIBILITIES:
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Establish andmaintainstrong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction.
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Develop and implement a robust plan to achieve significant growth withintheAdhesivesrelated industries.
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Tactical and operational planning withthe SegmentManager todetermineprimaryobjectiveswithinaccounts.
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Align with distributor network to promote significant growth in region through identifying opportunities at major accounts.
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Develop and report accurate sales forecasts by account and product line and understand changes in demand.
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Identifyand resolve customer pain points and offer solutions.
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Collaborate with product management and development toidentifynew product requirements and aid in the development and launch of new products within our Innovation Framework.
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Demonstrate strong Sales Excellence includingdisciplinedcompetency in the understanding andutilizationof SalesForceCRM.
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Collaborate withChannel management to support accounts and channel partners to grow the wider business.
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Participate in market/channel projects asrequiredto support the overall business strategy.
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Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service.
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Promote,support,and adhere to all safety and quality related policies and procedures.
SKILLS & COMPETENCIES:
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Bilingual in English and Spanishrequired.
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5+ years ofindustrial B2Bsales experienceor Key Account Management experiencerequired.
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Experienceselling technical or engineered products, such as adhesives, specialty chemicals, polymers, coatings, or related industrial solutions.
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Prior experience selling to Original Equipment Manufacturers (OEMs) with a proven growth record, preferably within theAutomotive, Electronics,and General Industrial markets.
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Bachelor’s degree in Business, Engineering orscience-related disciplineor equivalent experience.
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Strong business acumen, strategic account planning skills, executive presence,and demonstrated ability to clearly communicate technical concepts and soluti