Key Account Manager

The Key Account Manager is an experienced manager that builds and cultivates long-term, strategic vertical relationships with large, complex customers and their broader organization. Focusing on assessing customer ongoing needs and fulfilling them with valued packaging solutions that surpass the customer’s expectations, creating a mutual, valued long term strategic partnership.
Responsibilities:

- Relationship building within a customer’s hierarchy utilizing company resources and expertise that span across functions

- Assess customer challenges that present opportunities where we can bring immediate available solutions to solve customer problems

- Grow share of wallet by leveraging other company packaging offerings across the customer’s business.

- Understand the importance of sustainability and recycling initiatives are to our customers and the markets they participate in

- Performing regular Quarterly Business Reviews with your customer to assess progress towards mutual goals and targets with next steps

- Negotiate long-term agreements that optimize margin while driving unit growth and top line revenue

- Must have a strong sales hunter mentality with passion to succeed and win

- Sell and defend the value that you and Mauser bring to the customer

- Become proficient in company Salesforce CRM and Power BI and utilize it effectively within your area of responsibility

- Be proactive in pricing strategies and the importance of selling through material cost changes and the value that Mauser provides

- Work collaboratively across the business to identify and support company initiatives to standardize or reduce cost and waste

- Assist SIOP to manage sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors strategies

- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

- Contributes to team effort by accomplishing related results as needed and on time

- Will require travel of up to 60% of the time

Requirements:

- BA/BS Engineering, Business, Sales, Marketing or Communications

- Strong background in Sales and the Packaging industry

- Proven record of delivering YoY growth

- Proficient with CRM tools to aid in territory and customer management

- Strong communication skills both written and oral

- Proven ability to analyze customer trends, financials and data, and make recommendations on strategy and customer management

- Minimum 5 yrs of experience managing a large complex customer base

- Minimum 7 yrs of direct sales experience and a track record of delivering results

Originally posted on Himalayas