Junior Integration Launch Specialist

Job responsibilities - Supporting partner API integrations during onboarding and launch; - Consulting partners and commercial stakeholders on API functionality; - Handling requests coming through the ticketing system; - Validating the quality of partner integrations; - Logging information about integrating partners; - Conducting Zoom/Google Meet calls with partners; - Working with API logs and troubleshooting errors; - Escalating requests to other teams when needed; - Maintaining and updating the knowledge base. Requirements - At least 1 year of experience in API technical support (2nd–3rd line support) OR experience with API integrations, launch, and support of API clients; - Time management, strong communication skills, proactivity, and willingness to learn; - Confident experience working with APIs and Postman; - Ability to persuade and influence stakeholders; - Basic understanding of API integration design principles; - Ability to read logs in JSON and XML formats; - Understanding of CRUD principles; - Ability to work with Google Docs; - Ability to handle cross-functional / adjacent project tasks; - English level B2 or higher (both written and spoken). Preferred Skills: - Experience with SQL, Grafana, and Kibana; - Experience working with project-based tasks; - Strong communication skills. Benefits - Flexible schedules and opportunity to work remotely. - Ambitious and supportive team who love what they do, appreciate each other, and grow together. - Internal programs for adaptation and training, development of soft skills, and leadership abilities. - Partial compensation for participating in external training and conferences. - Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. - Corporate prices on hotels and travel services. - MyTime Day Off - an extra non-working day without loss of compensation. Originally posted on Himalayas