IT Systems & Automation Specialist
This is a remote position.
Job Summary
Pastor’s Heart is looking for a Platform & Systems IT Specialist to help build, maintain, and scale the technical foundation of our Christian counseling platform.
This role focuses on WordPress development, dashboard creation, system stability, and day-to-day technical support for pastors and staff. You will ensure our site can support a growing number of users while remaining secure, reliable, and easy to use.
This is a hands-on role for someone who enjoys solving problems, improving systems, and supporting real people doing meaningful work.
Key Responsibilities
Platform & Website Development
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Develop, manage, and optimize WordPress to support large user volumes
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Build and maintain custom dashboards for:
- Pastors
- Counselors
- Admin staff
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Ensure fast load times, uptime, and scalability
Dashboard & User Experience
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Improve user flows for:
- Login
- Scheduling
- Messaging
- Client management
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Ensure dashboards are clean, intuitive, and stable
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Work with leadership to translate needs into functional tools
Technical Support
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Troubleshoot login, access, and system issues for pastors and staff
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Provide technical assistance and guidance to non-technical users
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Resolve issues quickly to minimize downtime
Systems & Performance
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Monitor site performance and address bottlenecks
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Implement updates, backups, and security best practices
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Assist with integrations as needed (email, scheduling, forms)
WordPress Administration
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Manage themes, plugins, updates, and configurations
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Ensure compatibility between plugins and custom features
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Prevent conflicts that impact user experience
Personal & Values Fit
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Comfortable supporting pastors and faith-based teams
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Patient communicator with non-technical users
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High integrity with sensitive information
- Self-directed and solution-oriented
Requirements
Required Skills & Experience
Technical Requirements
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3+ years experience with WordPress development and administration
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Strong experience building and managing user dashboards
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Understanding of:
- User roles and permissions
- Site performance optimization
- Security best practices
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Ability to troubleshoot technical issues efficiently
Nice to Have (Not Required)
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Experience scaling membership or SaaS-style platforms
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Experience with hosting environments and caching/CDNs
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Familiarity with HIPAA-aware system design (non-clinical systems)
Benefits
Employment Type & Compensation
Type: 1099 Contractor
Location: Remote
Schedule: Flexible with ongoing support Compensation:
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$45–$75 per hour , based on experience
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Retainer options available for long-term engagement
Why Work With Pastor’s Heart
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Mission-driven organization serving people everywhere
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Real impact through technology that supports care
- Freedom to build systems the right way
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Leadership that values clarity, structure, and excellence
Originally posted on Himalayas